I and my daughters have celiac disease. We are from Ohio and visit family in the area. We have eaten here three times in the last year and found the wait staff to be very accommodating and we love the GF menu.
Great choice of gluten free food. Servers understands gluten free. Fantastic food and service. I have Celiac disease and am very sensitive to cross contamination. No problems at all. Highly recommend!!
No GF Mayo for hamburger, outstanding service, Gluten Free informed servers.
They have a gluten free menu but ask to make sure what you want is gluten free as some of the items are questionable in my opinion -- like the add-ons for a steak may not be-even though they have them listed on the gluten free menu. Staff was very aware of contamination issue. The manager stopped by to explain why I shouldn't get the horseradish butter on my steak (had worchester sauce in it and they didn't know if that was gluten-free which was a good catch on their part). All in all - good food and they have a sincere desire to make sure what you order and what they deliver is gluten free. And I didn't have any problems after eating there.
Our sever/manager/kitchen staff was amazing at handling our food. I informed our sever that I have celiacs and he went to the manger/kitchen staff and informed them. An assistant manager came to our table and informed us that the general manager was over seeing our food in the kitchen. He said the serves go through training on allergies but the management gets a more extensive training and they have different colored utensils for cooking the different foods. Also the tequila is added in later with the frozen margaritas so we can add a 100% agave tequila and have it!
Talked to the manager about my need for a strictly GF meal. He was very helpful and oversaw the prep of my dinner. The veggies were cold. Steak & baked potato were good. I did not try the GF bread. Their GF dessert was limited to only ice cream. Since the server could only tell me that the ice cream was supplied by an outside company (& not which one) just for Sawgrass, I chose not to try it. Too many brands of ice cream are not GF, & I did not want to risk getting glutened on my trip.
Food is good and have never had issues. Best baked potato soup ever!!
Saltgrass Steak House is my NEW go-to for GF bread. This bread is toasted and brought to the table with a whipped butter. It's light, soft and fluffy and actually has an excellent taste even without the butter. I give the Cedar Hill store a 5star only bc each time I've visited, they've offered GF to me. Irving and Arlington branches have not EVER offered me GF bread even after asking for AND ordering from the separate GF menu. I've had everything on the GF menu and now I usually order the embrochette or the grilled salmon. These two are the best tasting to me. And the asparagus us always on point when I order this with a ton of garlic powder grilled. Kudos to Cedar Hill for being more observant and taking time to inquire about my GF reasons! Irving and Arlington need to take better notice of their patron's needs.
Great GF menu with a lot if options. Update - Ate here last night. The waiter offered me gluten free bread that was not gluten free (it was simply a white loaf instead of their standard shiner loaf).
Our server was very knowledgable. They have a separate GF menu. As do most restaurants, it does have a warning about cross contamination, but they do take special precautions. The GF bread at the beginning of the meal was a treat! We had great food without any problems.
The manager came how to ask if I had Celiac, so they could then guide me through everything. She even had a fresh batch of veg made because their regular veg uses a margarine blend that has a binder!! They have a robust GF menu. Definitely recommend. Service was a bit slow, but I'm so happy they cared I was safe. :)
A gluten free menu with false information on it is worse for a celiac than no information at all and just asking the manager. You think you can order safely but it's all a lie. The gluten free menu has shrimp enbrochete, with bacon wrap and bbq sauce. While on the GF menu it is not GF. I spoke with managers at 2 stores (cypress and katy) and the shrimp are deep fried in oil that is not gluten free. If you are gluten free as a choice, maybe saltgrass is OK, but if you have celiac or gluten is going to make your sick, this is terrible that they claim something is GF when in fact it is NOT gluten free. And as a side note don't ever order the fries. They claim they are GF and cooked in a dedicated fryer but after getting my fries with onion ring batter in it over and over I gave up. They always had an excuse as to how that could of happened but the fact of the matter is they cannot safely get me GF french fries. Even if you don't SEE batter, their dedicated fryer has oil in it that has had the major particulate filtered out only. They don't filter out gluten and then they put this grease in the "gluten free" fryer. Be forewarned.
Food is great, i have gave this place several try's they have got my food wrong five times now. I have an allergy to gluten and once i did eat some before i realized it wasn't gluten free. Every time we get food now i have to double check and most times i have to send it back. This is not ok, and the manager thinks its just some game!
I have Celiac Disease and Saltgrass is one of my favorite places to eat! The staff here is so knowledgeable and kind, and the food is amazing. They have one of the most extensive gluten free menus of a chain in town. Definitely try it out!
Can I do a negative star rating? What a disappointment. I took my daughter in law and her friends - all military - here based on the great comments and regret it. The service was poor ( water 25 minutes for my drink which was bottled water, and when I received it it was sparkling not flat. When I was finally able to flag down my waiter and advised him, I wanted another 15 minutes...them was told I needed to wait for him to do other things first. My GF steak salad had no dressing. Server, kitchen and management totally clueless about GF meals. My daughter never received half her meal. He lost our credit card and insulted one of my party. Boo. Management was apologetic but took 15 minutes to come. And the server tried to argue with her! There are many lovely restaurants on the riverwalk. Don't go here.
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12:00 pm - 9:00 pm