Great find in downtown Houston, GF menu, knowledgable and friendly staff!! We had even gotten there before opening hours and the manager very nicely opened his doors early and served us!
After coming here since 2013 and having good experiences, came here last week and the waitress seemed to be in top of allergens, etc. I was brought out my salad with croutons on it so I called her over and explained the cross contamination would make me super sick a dnibwould need a whole new salad.
Well in about five minutes my “new” salad was back and I should have known better but she said “trust me” so I did.
Well I was so sick for two days!! I won’t be going back!
— Not at all
— Separate gluten-free menu
— Some
— Poor
Fool me twice, shame on me.
We had 2 bad experiences here, about 8 months apart
August '21
Server was dismissive of my communication that I'm gluten free and was very condescending. (Should note that my husband and I have been servers for many years ourselves & are very gracious when interacting at food service establishments) I ordered rattlesnake tails off of the gluten free menu and they came out deep fried! I specifically reminded him GF when ordering, as well. When I told the server that I clearly will get sick if I eat this, he was VERY snippy and asked if I just wanted the manager to walk me through every single item on the menu. I never did see the manager. About 10 minutes after he insisted that it was fine and was so rude to me, he returned with a new plate, where they were grilled. He did not collect the contaminated plate from us and we had to ask someone else to clear it. Salad came out with croutons, I never got my soup. Margarita did not arrive until the bill did. Chalked it up to one terrible server.
April '22
The gluten free menu was gone & no one was knowledgeable about gluten. I ordered what I usually would - grilled salmon with green beans & salad. I learned afterward that the green bean recipe has changed and they are NO longer gluten free, and I was assured that they were. My salmon came out totally bare and overdone. (Not even salt!) Clearly the move of an undertrained cook who is being extra cautious - which I appreciate to a point, but it does not make me feel safe.
Spoke to management who was apologetic but did not offer to fix it or seem to have any knowledge of menu items either. We left without eating.
I will never return to this Saltgrass again.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
The manager was present throughout. The whole ordering process. Plus she( Hanna) made sure that the cook made the proper adjustment the complete the order safely. Bri was the waitress. Outstanding!!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Amazing environment, service and knowledge from the staff. Will absolutely make it my first choice next time I’m in town.
Yes
Have a gluten free menu and are very happy to ask questions!
Yes
I’m very very sensitive - yet I don’t get sick here. I always get the Pat’s Ribeye (16oz) , baked sweet potato (butter on the side) and grilled veggies. Staff somewhat knowledgeable
Yes
steak salad was amazing! really great about celiac.
Saltgrass is a reliably good steakhouse, reasonably priced, and offers a GF menu. So many steakhouses in Houston are very expensive, this is a good option with full meals available under $20. As for atmosphere, think more longhorn cattle than white tablecloth.
Good place to eat. They take allergies seriously. Large selection of gluten-free items.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Delicious Watermelon Fresca Margarita & Potato Soup! Salmon Caesar Salad was just ok.
— Somewhat
— Not Much
— Below Average
I ordered ribs with mashed potatoes and salad from their GF menu. The waitress was very helpful and checked on dressings for me.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Had a dedicated gf menu with lots of options. Even brought out gf bread and butter. Good service and food was good. Had a steak and grilled shrimp with wedge salad and baked potato. Yum
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Great💯 we got steaks and salads but no gf pasta.
— Very
— Most/All
— Excellent