Saltgrass Steak House

8 ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

23952 Northwest Freeway
Cypress, TX 77429

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


This Texas Salt Grass is hit & miss! Went 2 weeks ago and everything was great. Waitress was spot on about GF issues.

Went there yesterday, ordered a GF/DF burger ... on the GF menu ... they brought me a regular BBQ cheeseburger. I questioned the young man about the bun & he told me he entered it into the machine under GF. The manager did come out b/c I could look at that bun and tell it was not a GF bun. While the rest of the table ate, I waited for my food. Glory be, the bun was definitely different from what I was originally served & had been microwaved to the point I could not bite into it! For real! As I said, the meal before was fine ... except again they offered a GF bun as bread option & it was not as hard, but still wasn't worth the calories.My conclusion, skip anything with GF bread, otherwise a decent place to eat. Do ask for server with GF knowledge!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Overall Rating

Review


I love this place! It makes it even better that I don’t have to just sit and watch others eat bread, but I get my own that is GF and very tasty! Lots of great options here!

Updated 3 years ago read full review

Gluten Sensitive

Overall Rating

Review


I’ve never been so shocked at how clueless the service was. 1) I can’t eat gluten, which I told my waiter. He told me he didn’t even know what that was. He also proceeded not to mention it to the kitchen so two items were brought out with gluten-filled items on them (ie, croutons on salad, fried onions on steak). My steak was overdone. It came out medium-well. When brought back it, it had fried onions on it. Back it went again. The third time it was done right. I was also charged extra for grilled asparagus. My server never told me there was an up-charge. Happy to pay it, but information like that is useful when ordering instead of saying “your order comes with one side.” Very disappointed in this place considering it had good reviews.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Steakhouse

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More Reviews


Overall Rating

Review


Many options, well trained staff. I've been several times and have never had an issue.

Updated 7 years ago read full review

Overall Rating

Review


They have a wide selection of gluten free items. The staff is knowledge and even offered gluten free bread, which was very tasty.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


A gluten free menu with false information on it is worse for a celiac than no information at all and just asking the manager. You think you can order safely but it's all a lie. The gluten free menu has shrimp enbrochete, with bacon wrap and bbq sauce. While on the GF menu it is not GF. I spoke with managers at 2 stores (cypress and katy) and the shrimp are deep fried in oil that is not gluten free.

If you are gluten free as a choice, maybe saltgrass is OK, but if you have celiac or gluten is going to make your sick, this is terrible that they claim something is GF when in fact it is NOT gluten free.

And as a side note don't ever order the fries. They claim they are GF and cooked in a dedicated fryer but after getting my fries with onion ring batter in it over and over I gave up. They always had an excuse as to how that could of happened but the fact of the matter is they cannot safely get me GF french fries. Even if you don't SEE batter, their dedicated fryer has oil in it that has had the major particulate filtered out only. They don't filter out gluten and then they put this grease in the "gluten free" fryer. Be forewarned.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


always understanding. great menu. good service

Updated 10 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Good place to eat. They take allergies seriously. Large selection of gluten-free items.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Delicious Watermelon Fresca Margarita & Potato Soup! Salmon Caesar Salad was just ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


I ordered ribs with mashed potatoes and salad from their GF menu. The waitress was very helpful and checked on dressings for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Had a dedicated gf menu with lots of options. Even brought out gf bread and butter. Good service and food was good. Had a steak and grilled shrimp with wedge salad and baked potato. Yum

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


Great💯 we got steaks and salads but no gf pasta.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info