I came here on a Sunday morning and had a great experience. When I asked for the gluten free bun they asked if i was allergic and said they then clean everything off and have a special procedure. I wasn’t sick.
Yes
No gluten free bun available, no apology and no substitute offered. If we could have gone somewhere else, we would have done but on a Sunday in this part of D.C., not much is open.
They truly did try to accommodate me and gave me a burger with no bun, they made clear they couldn't ensure absolute safety because of cross contamination and the food was delicious. Unfortunately, although I used to love Shake Shack prior to allergies it is not a place I can confidently recommend to others with sensitivities/ allergies/ celiacs.
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
fries not GF, the veggie burger (portobello mushroom) not GF, yummy shakes
Person taking order marked gluten allergy on each item ordered and also gave verbal direction to the kitchen. She said that staff would change their gloves. Food came out with gluten free stickers. GF buns are decent.
Avoid fries but chocolate, vanilla, and strawberry shakes ok.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
The only place I’ve found in this airport that seems to have any allergy protocol. Washed hands and glove change for the order, lots of communication about the order. Just a plain hamburger with lettuce but not bad.
— Somewhat
My son & I ate here. I’m gluten intolerant. I was pleasantly surprised —the gf bun & burger were delicious!
Update - very limited options. If ordering a burger, ask if onions are fried!!
— Very
— No gluten-free information on the menu
Super good GF bun and they always ask if I have an allergy. Haven't had a reaction.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Have gluten free options in their menu including gluten free buns
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good