I came here on a Sunday morning and had a great experience. When I asked for the gluten free bun they asked if i was allergic and said they then clean everything off and have a special procedure. I wasn’t sick.
Yes
No gluten free bun available, no apology and no substitute offered. If we could have gone somewhere else, we would have done but on a Sunday in this part of D.C., not much is open.
They truly did try to accommodate me and gave me a burger with no bun, they made clear they couldn't ensure absolute safety because of cross contamination and the food was delicious. Unfortunately, although I used to love Shake Shack prior to allergies it is not a place I can confidently recommend to others with sensitivities/ allergies/ celiacs.
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
fries not GF, the veggie burger (portobello mushroom) not GF, yummy shakes
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
I have eaten here many times and never gotten sick. They have gf buns.
— Very
— Most/All
— Excellent
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
— Somewhat
— Not Much
— Good
They don’t serve any gluten free items at all.
— No gluten-free information on the menu
Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.
— Somewhat
— Some
— Good