Shake Shack
8 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
6 ratings
As rated by the community
Terminal Plaza Food Court
Salt Lake City, UT 84116
Most Recent Reviews
Review
Person taking order marked gluten allergy on each item ordered and also gave verbal direction to the kitchen. She said that staff would change their gloves. Food came out with gluten free stickers. GF buns are decent.
Avoid fries but chocolate, vanilla, and strawberry shakes ok.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I got a breakfast sandwich on a gf bun (which was only $1 upcharge!) and it was delicious. I had no reaction at all- but I don’t often react to trace amounts so I’m not sure if there was any or not. But if there was any cross contamination, it wasn’t enough to bug me. Eat at your own risk, but it was very tasty and convenient location (right after the security checkpoint) and I’ll be going back! Not many gf breakfast options in that airport.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
No safety precautions against cross contamination
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
More Reviews
Review
Only had the custard shake vanilla. Yummy and no gluten issues. Nice treat.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They had a gluten free bun and asked if it was allergy or preference so they could take precautions. I had a breakfast sandwich at the airport it was really yummy.
Review
We ordered the gf burgers and fries. Staff assured us the fryer was also gluten free and marked our order as allergy. Unfortunately the food was NOT celiac safe. My family was VERY sick from gluten exposure.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Review
Terrible cross contamination. Diarrhea
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
No GF bun available, burgers are served in lettuce wrap. That’s mainly the reason for 4 stars. Other than that had no issues whatsoever, was one of the least messy lettuce wraps I’ve ever had, in fact.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Other
Other Characteristics
- Good for kids
- Good for lunch
Review
30 minutes to make my lettuce wrap and another burger. I ordered a double patty, they only gave me one. Won’t go here again.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
I’m celiac and I’ve eaten here several times without problems. You can get burgers as lettuce wraps. There has always been at least one staff member who knows what to do, but a couple of times I’ve had to really emphasize. I’d recommend asking for the manager to make sure you get one of the people who know what they’re doing. Will continue to eat here
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
Reviews of this Chain
Review
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination.
I did advise person taking my order that I need to be gluten free.
Ask them to put celiac/allergy into the order when placed.
Burger was good but concerned about possible contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I have eaten here many times and never gotten sick. They have gf buns.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
They don’t serve any gluten free items at all.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info