Shake Shack

8 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

Terminal Plaza Food Court
Salt Lake City, UT 84116

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


Person taking order marked gluten allergy on each item ordered and also gave verbal direction to the kitchen. She said that staff would change their gloves. Food came out with gluten free stickers. GF buns are decent.

Avoid fries but chocolate, vanilla, and strawberry shakes ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Review


I got a breakfast sandwich on a gf bun (which was only $1 upcharge!) and it was delicious. I had no reaction at all- but I don’t often react to trace amounts so I’m not sure if there was any or not. But if there was any cross contamination, it wasn’t enough to bug me. Eat at your own risk, but it was very tasty and convenient location (right after the security checkpoint) and I’ll be going back! Not many gf breakfast options in that airport.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


No safety precautions against cross contamination

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • At the Airport
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Gluten Intolerant

Overall Rating

Review


Only had the custard shake vanilla. Yummy and no gluten issues. Nice treat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Hashimoto's

Overall Rating

Review


They had a gluten free bun and asked if it was allergy or preference so they could take precautions. I had a breakfast sandwich at the airport it was really yummy.

Updated 1 year ago read full review

Overall Rating

Review


We ordered the gf burgers and fries. Staff assured us the fryer was also gluten free and marked our order as allergy. Unfortunately the food was NOT celiac safe. My family was VERY sick from gluten exposure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Terrible cross contamination. Diarrhea

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


No GF bun available, burgers are served in lettuce wrap. That’s mainly the reason for 4 stars. Other than that had no issues whatsoever, was one of the least messy lettuce wraps I’ve ever had, in fact.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Celiac

Overall Rating

Review


30 minutes to make my lettuce wrap and another burger. I ordered a double patty, they only gave me one. Won’t go here again.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I’m celiac and I’ve eaten here several times without problems. You can get burgers as lettuce wraps. There has always been at least one staff member who knows what to do, but a couple of times I’ve had to really emphasize. I’d recommend asking for the manager to make sure you get one of the people who know what they’re doing. Will continue to eat here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I have eaten here many times and never gotten sick. They have gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They don’t serve any gluten free items at all.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Asymptomatic Celiac

Overall Rating

Review


Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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