Shake Shack

The only place I’ve found in this airport that seems to have any allergy protocol. Washed hands and glove change for the order, lots of communication about the order. Just a plain hamburger with lettuce but not bad.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

I believe it was Kevin number 489703 who waited on me and was wonderful. He assured me he would make my meal —lettuce wrapped burger with fries and a strawberry shake totally gluten-free. He was reassuring and very sensitive to my concerns of being a sensitive celiac. Cross contamination issues are serious and would get very sick if I was glutened. Just want to say, if you are celiac, have a gluten allergy, you can go to Shake shack at sky Harbor, and be assured of having a gluten-free meal It is rare to find a place at an airport that provides and accommodates serious allergy prone travelers. Thank you Kevin and crew for keeping me healthy and making us celiacs a tasty burgers, fries and strawberry shake

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When I asked if they had a gluten free menu, they told me no, but they could give me a burger in a lettuce wrap. She asked if it was for a gluten allergy (which I know celiac isn't really an allergy, but I just said yes)when I said yes she called to the back that a gluten allergy order was coming back. When I asked if the shakes were gf, she asked someone. They went to the back, came back and said yes.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout

Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have eaten here many times and never gotten sick. They have gf buns.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They don’t serve any gluten free items at all.

Is there a gluten-free menu?

— No gluten-free information on the menu

Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good