Shake Shack
2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
180 El Camino Real
Palo Alto, CA 94304
Most Recent Reviews
Review
Good food. No symptoms of cross-contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I used the kiosk to create my order, and it guided me as to which items contained gluten. When I was ready to submit it, the kiosk prompted me to wait for a server to verify that my selections were gluten free. The food was delicious, and I had no bad effects.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
Review
Ordering is done by you on a tablet, so no chance of messing up the order. They have separate entry for gluten and wheat when checking off the allergy list, and when you flag them, a staff would come check your order to make sure that what you ordered are indeed OK with your need. GF buns were delicious and so was the burger great for semi-fast food.
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
More Reviews
Review
The GF buns are tasty. They told me the GF buns are warmed on the griddle where they do the meat and cheese. The gluten buns warmed in a separate area. I didn’t get sick. The fries share a fryer with gluten so no fries.
Reviews of this Chain
Review
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination.
I did advise person taking my order that I need to be gluten free.
Ask them to put celiac/allergy into the order when placed.
Burger was good but concerned about possible contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I have eaten here many times and never gotten sick. They have gf buns.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
They don’t serve any gluten free items at all.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info