Burgers are great. The fryer is dedicated BUT they filter the oil with a machine that handles the breaded chicken onion etc. I had symptoms.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I feel safe here. The burgers are as good as I’ve had, even though they’re thin. I have never had such delicious gluten free buns-no off taste and normal texture. I asked and they’re Italian Bakery brand. Separate fryer for the fries, though they are designated “gluten friendly”. Food was brought out separately and server specifically stated it was gluten free. Staff seemed knowledgeable. I only get burger and fries here so I can’t speak to other items.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
— Somewhat
— Some
— Good
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Will clean area and change gloves. Fantastic burgers and was able to eat fries. Fryer doesn’t share with breaded products. My first goto place every time I come to Henderson
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
All you can get that is safe is the hamburger. Fries and shakes are subject to contamination.
I love that my order taker was very knowledgeable about proper procedures and cc. Anytime we want a hamburger, this is our go to! They have gf buns, dedicated fryer. Their menu is clearly labeled.
Yes
The food was delicious and the service was wonderful! My Celiac son's food was handled with care.
Staff was very knowledgeable. When told I had celiac, they told me the kitchen staff change their gloves, clean the prep area, and take fresh food from the back. No fries as they are fried in a shared fryer, but the GF hamburger bun was deliciously soft. Great experience!
Yes
Burger was amazing! I didn’t get sick but sure wish the Fries were safe to eat. Definitely will go back soon!
Yes
Wow, probably the most knowledgeable staff I have encountered.
Yes
Very knowledgeable staff including celiac and cross contamination issues; delicious burgers and shakes!
Yes
Best hamburger bun. Very good!
Fries are not GF for celiacs, but are fine for GF sensitive. Burger was great, they took excellent precautions.
Yes
The guy asked if my gluten free request was a preference or an allergy. After he said that, I felt this place took it seriously. I got a GF burger for my little girl. When they called me up to pick up my order, the manager told me how carefully they prepared my daughter's hamburger. They also put it in a separate tray so it wouldn't touch the other food I ordered. She loved it! Unfortunately, the French fries shared the same fryer.
Yes
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
I have eaten here many times and never gotten sick. They have gf buns.
— Very
— Most/All
— Excellent
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
— Somewhat
— Not Much
— Good
They don’t serve any gluten free items at all.
— No gluten-free information on the menu
Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.
— Somewhat
— Some
— Good