Shake Shack

5 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

691 8th Ave
New York, NY 10036
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Did a really good job, ate here twice with no problems. They also asked me whether it was an allergy or not and then I watched em clean the surface in the back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Overall Rating

Review


The staff was very friendly and accommodating. My food was served hot and fresh. I would definitely go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered from the machine and they had a gluten free bun options. When they gave me the order, they packaged the fries in a separate bag and told me that the fries were not gf due to cross contamination. I am celiac but not very sensitive to cross-contamination and I ate them and was fine (not sick), but I don't recommend this for anyone else! Delicious for fast food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dinner
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Asked if I had an allergy and then called it down the line. Has GF buns. Has a dedicated fryer but fries are NOT GF. They are dipped in something before frying making them not GF.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Updated 4 years ago read full review

Celiac

Overall Rating

Review


In recent years they have gotten better with gluten free people, they have gluten free buns for anyone who wants that option.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The food tastes amazing. There was no cross contamination because they put your food on a separate tray. Minus one star because the service was slow but they are a very busy place.

Updated 6 years ago read full review

Overall Rating

Review


Big disappointment! I had a burger with lettuce wrap. It was more a burger with one lettuce leaf and really greasy. Not many options.

Updated 6 years ago read full review

Overall Rating

Review


Staff are unknowledgeable and the only thing they were sure of being GF at all was a burger without the bun. That's a major issue in my book.

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


No gluten free buns, but you can get the burger lettuce-wrapped. Beware! There is no dedicated fryer, so the fried are Not gluten free. Staff is not well-trained, so be sure to ask the right questions of a manager.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Great little restaurant.

When we said GF bun the server yelled into the back to ensure they understood it was “an allergy”. The kitchen folks yelled back and confirmed.

Burger tasted good.

Fries are not GF as fryer is shared with chicken burgers.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Prima en smaakvolle hamburgers! Smaakte daadwerkelijk naar echt vlees en het gv broodje was prima. Veel meer waar voor je geld dan de gele M. Wel wat vet helaas maar erg smaakvol en grote porties.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I have eaten here many times and never gotten sick. They have gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info