Review of Shine Restaurant & Potion Bar

This place is delicious. But their beyond terrible service & rude entitled employees (someone’s nieces they gave jobs to as hostess & waitress) are what make this an automatic NoGO for our family from now on. We drive from Estes to eat here. The last 2 times we’ve been (715pm on a Wednesday & 845 on a Friday) they decided to close down HOURS EARLY so they could leave. Claiming they “weren’t busy enough” to stay open til normal closing time. From what I’ve read this is fairly normal behavior from this staff particularly. But when the parking lot is busy & all the shops around this place are still bumpin, I have zero will to believe that they simply “weren’t busy enough”. They told me I should’ve placed a carry out order if I wanted to be guaranteed a meal two hours before they close. But coming from EP I’d rather not eat in my car w/2 kids & there’s no way I’d get them to decide on meals in advance before having been there themselves.

This place is a family-run MESS. Great food. Poor work ethic all around. Taking our family’s business elsewhere. There are plenty of great GF establishments in the Boulder area that happily stay open their official published business hours w/excellent employees & no Boulder college-student attitudes. Such places deserve your business. After 2 years of eating here we’re sad to say we’re done visiting this place :(