Review of Simply Thai

This restaurant might have gluten-free items on the menu but it is NOT celiac safe. Definitely got contaminated through cross-contamination at least. I'm not exactly sure what Covid-19 has done to a lot of restaurants, but this is just a joke! First of all you have to order and pay for your food at the front counter before you are even sat at a table. I think I know why: They delivered my husband's food and drink, but I had to wait 20 minutes to get my food, which I watched the server deliver to another table, walk back into the kitchen, then minutes later came back out and take it off of the other table and tried to serve it to me. During a deadly pandemic! The server seemed quite put out that I asked for a replacement be made. I understand that most are fed up with the process of keeping customers safe from Covid-19, but this is just a bit too relaxed for my comfort. I don't even know if she had a new serving prepared because my pad thai was served cold. Also, for Thai food, ordered extra spicy, it was extremely bland. Baby food has more flavor and is spicier. The chicken satay appetizer, which I watched as the server delivered to another table first, was delivered to us ice cold, and mere minutes before our meal was almost finished. I am getting really tired of writing these bad reviews, and I'm honestly hoping it's due to the year plus months of dealing with Covid-19 and lack of training of new hire employees. Seriously disappointed. Spent $50 and an hour of my time for and an ice cold (possibly contaminated) appetizer, two very disappointing entrees and two stale hot teas. What a rip off! And I was contaminated with gluten almost immediately. Can NOT recommend...

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average