Review of Six Flags Great Adventure

1 Six Flags Blvd, Jackson, NJ 08527

Overall Rating

Review


Completely inept. Aside from 2 dishes at 2 restaurants that are relatively close together(gf Mac and cheese and gf chicken nuggets) they are completely incapable of providing information on what traditional items are gf in their park. We went to "guest" services on day 1 when we entered the park and requested a list of GF items by location just like we get at Six Flags New England. We were told by both the rep and the supervisor that "they can't have a list for everything." When my Celiac daughter requested nachos we approached the stand with the same name as the nacho stand at the other park where we can eat anything but the rice. Neither the worker or the supervisor there could advise what was/wasn't gf and just kept repeating the names of the 2 restaurants with the 2 items mentioned above. Upon reaching the restaurant at 8:10pm when the park closes at 10, said restaurant was closed, though workers remained inside. The manager could again provide no info on additional alternatives within the park and when pressed did find a way to heat up 2 of the Mac and cheese dishes for us. On the following day I followed up with guest services providing a 2 page write up and requesting a manager to contact us with viable options by lunchtime, 1pm. They've missed that deadline by 18.5 hours and counting. I will now be following up with an ADA complaint in addition to contacting corporate as this shouldn't be a different scenario park by park. On a side note, my daughter really does,like the mac and cheese and nuggets they do offer when we can get them.

Follow up: 9 days after leaving the park i did receive a call in reference to the email I sent the same day I turned in the notes asking me to call back and request a supervisor. We are way past that as the ADA complaint has been filed with the DOJ. I will update if any meaningful changes result. I did also leave a message with corporate 4 days ago to discuss this issue and have yet to receive a response.

Celiac friendly?

No

Updated 5 years ago

Celiac