Review of Smaaken

I was so disappointed with my experience here. I ordered Door dash and it was canceled right when it was supposed to arrive, tried again and also canceled nearly an hour later. . Called to see what was up check about Gluten free safety. Was told the computer wasn’t working and that’s why my order got canceled but I could go there myself and to let them know about the need for celiac safe and they would be able to do it. Then we went to the location in SE Portland and the woman there was very unfriendly and rude/dismissive. I’m sure they’re tasty, but the customer service was terrible and they’re not at all safe. Made in the same griddle with zero precautions taken. That’s what she told me. Very disappointed kids. Bummer all around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None