Smashburger

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

903 Hartford Turnpike
Waterford, CT 06385

Most Recent Reviews


Overall Rating

Review


The staff is always extremely friendly and when placing your order if you tell them you have celiac they will place an allergy alert on your order! They also have a dedicated fryer for fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Smashburger is an extremely wonderful restaurant. I live around the area and I eat here all the time. The staff is always extremely friendly and when placing your order if you tell them you have celiac they will place an allergy alert on your order! They also have a dedicated fryer for fries!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The place is well in GF allergies, the food was awesome and by the time sat. down the food was at our time. Great place to bring your little ones that have celiac

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


Stopped here along the way on a family road trip. When I asked about gluten free offerings, inquired about the dedicated fryer, the guy taking my order rolled his eyes at me. Needless to say, my daughter and I just had burgers. The burgers were okay, I was just looking forward to gluten free veggie frites.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


While the employees weren't all initially aware, the fourth person I ask (manager) confirmed there was a dedicated fryer for all their fries, and their veggie frites are flash fried! Very impressive ending after a slow start.

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
IBS

Overall Rating

Review


Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!

I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔

You can get any burger from the menu with a gluten free bun😎

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating

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