Smashburger

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

8247 W Franklin Rd
Boise, ID 83709

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I’m scratching this place off my list. They had a meltdown of some sort & all the staff quit at once. They used to be awesome but they just don’t have anyone who knows about gluten free. This is my second time in here and it’s just an unhappy vibe - and unsafe for gluten free.

They bungled my fries after I asked whether they were gluten free. They came in the same bag as my son’s order with gluten.

Also the fries were really greasy. The manager seemed grumpy that i commented. It’s just not the same place….

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Employees said they don’t have a separate fryer and everything is made in the same place. They seemed confused when asked about gluten free options and we didn’t end up ordering.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Been here twice. They have a separate fryer for fries that gluten never touches. Their gluten free bun is pretty good! Manager was super kind and made sure everything was good before sending it out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Woman who waited on us was very knowledgeable and I felt safe with her assurance. We’ve eaten there 5 times and not sick or rash.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Has a dedicated fryer! I only had fries, but the cashier took note of my “gluten allergy” (Celiac) and I didn’t get sick. I tend to play it a little safe when eating at restaurants, so I didn’t try a burger with GF bun or any sauces, so cannot vouch for those. But the staff seemed to listen and try their best to be accommodating.

Updated 4 years ago read full review

Overall Rating

Review


I just mentioned that I need to have an allergy warning placed on my order for gluten because I have celiac disease. I had a burger with a gluten free bun withfries and didn’t have any problems.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


They gave me a gluten bun and I didn't realize until halfway through eating it. Ended up in the hospital. Don't risk it.

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I’ve been sick here multiple times. They’ve even gave me my food with a gluten bun on it because I didn’t watch them make it through the window to the kitchen. Would NEVER recommend.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Great place to grab gluten free burger and fries 🍟

Updated 5 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
IBS

Overall Rating

Review


Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!

I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔

You can get any burger from the menu with a gluten free bun😎

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating

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