I decided to try this place while traveling based on the app reviews, and I wish I hadn't made the mistake. I was nervous right away when the guy at the register didn't know how to answer any of my questions and had to ask someone else, who did confirm that they - supposedly - take safety precautions with the gluten free orders. Watching the food come out of the kitchen as I waited made me even more nervous seeing how the employees handled everything from one order to the next. I ended up eating my burger and fries against my better judgment, and have been suffering terribly for my mistake. The taste wasn't worth it either - it was fine, but nowhere near great. Do NOT eat here if you have celiac!!! I am so sick!
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Smashburger offers hamburgers on Udi’s gluten free buns. They also have a dedicated fryer for fries.
— Very
— Most/All
— Excellent
Worth it for the rosemary fries alone. Delicious. Pricey, but a fun splurge now and again
Yes
The gentleman up front had no idea. I had to research ingredients on my phone to find out whether it was gluten free or not. Not worth the headache.. and the burger wasn’t worth the $
No
Yes
Awesome burger and fries. Dedicated fryer for fries. Knowledgeable about gluten free. We will be going here again soon.
Yes
Was very hesitant to try this place, having seen nightmare kitchen practices at similar places. Let me first say, the gentleman at the register was courteous, kind, and considerate of the fact that I am Celiac and seemed to understand the consequences. I asked about the buns and prep areas, the fryer and the sauces, etc....all of which he had prompt responses to.
I can happily report that I LOVED the mushroom burger on Udis bun I had, and oh my goodness, the Smash fries are almost as good as the ones I make myself😂. But seriously, great food. Separate fryer for you fry lovers, buns are toasted/warmed in a separate appliance from the burger grill, and the cashier let the cook know about the sensitivity order. I can’t say for sure if the cook regloved, but I know they would not hesitate if asked to do so.
Great Job Smash Burger.
Yes
Have eaten there numerous times and never had an issue. Staff is knowledgeable.
Yes
Yes
Yes
They now have Udi's buns for their burgers.
Took allergy seriously, had a good bun and reassured on safety of preparation process.
— Somewhat
— Some
— Good
Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
Everything can be Gluten free. GF bun, fries are supposedly GF, but I didn't confirm. no bad reaction. The shake was pretty good too!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
We’ve been here countless times and I’ve never had an issue. Very easy online ordering and the gf bun is good for the burgers. Fries and tater tots are in a dedicated fryer. I never opt for the milkshakes though since the brand they use isn’t gf.
— Somewhat
— Most/All
— Excellent
No options. They had gluten free buns but all the food is cooked together so none of the options are safe.
— Not at all
— No gluten-free information on the menu