Permanently Closed

Smashburger

7 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

1020 South Milton Road, Suite 102
Flagstaff, AZ 86001

Most Recent Reviews


Celiac

Overall Rating

Review


Best Smashburger I’ve been to for taking allergies seriously AND not messing up my order!! The staff was very knowledgeable about my gluten allergy. When I asked about changing gloves, etc, the cashier assured me they change gloves, clean the work surfaces and the grill. He double-checked to ensure they have a separate fryer for fries and tots (they do!). The cashier flagged my order and communicated it to the cooks. Order was served on a red plate. I felt very safe eating here!

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I eat here all the time and love it! I tell them I have a gluten allergy and they make a note of that on my ticket. Dedicated fryer for the fries, the sweet potato fries are delish! I'm grain free so they put my burger on a red plate lettuce wrapped with the other veggies. It works great for me!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The staff was very knowledgeable. Gluten free bun (not toasted) makes a smash burger safe. Designated fryers allows the choice of fries or tots. They went above and beyond to make sure my daughter with celiac had a safe meal. They even made her a chocolate shake on the peanut butter mixer to ensure no cross contamination with Oreo.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Told them my son has Celiac. They explained how they have a special area on the grill where they prepare GF burgers and buns. They now have a dedicated fryer for fries and tater tots as the breaded items are fried in a separate fryer. Udi’s bun on the burger was good. Great experience for my son to be able to go and have a burger and fries without stress. The guy at the register was very knowledgeable. Great experience overall. Still possible cross contamination issues but they are making big steps toward helping those with Celiac.

Updated 5 years ago read full review

Overall Rating

Review


Do not go here, completely untrained staff for gluten free. The gluten free option is only for "diet" gluten free

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


I have eaten here several times I get the GF bun and have it grilled

Updated 8 years ago read full review

Overall Rating

Review


Delicious gf burgers and fries!

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Took allergy seriously, had a good bun and reassured on safety of preparation process.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout

Overall Rating

Review


Everything can be Gluten free. GF bun, fries are supposedly GF, but I didn't confirm. no bad reaction. The shake was pretty good too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


We’ve been here countless times and I’ve never had an issue. Very easy online ordering and the gf bun is good for the burgers. Fries and tater tots are in a dedicated fryer. I never opt for the milkshakes though since the brand they use isn’t gf.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


No options. They had gluten free buns but all the food is cooked together so none of the options are safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

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