Review of Somewhere In Time

3175 Gold Star Hwy, Mystic, CT 06355

Overall Rating

Review


An unfortunate end for vacation. My wife and I stopped in looking for a local breakfast place with gluten sensitive options for her. We were greeted instantly and waited about 5 min to be seated which wasn't bad at all. From there we were asked what we would like to drink. My wife stated a small orange juice and a coffee and I had a chai. The server stated she is welcome to help herself to coffee while she got the drinks but did not indicate where the coffee was located. Not the worst thing in the world but would be helpful to know where to go rather than wander in a fairly busy place we've never been to. The drinks were presented to us by a different server who simply walked away after doing so. Following this, a third server took our order and we ordered French toast for myself and a gluten free grilled cheese for her. We indicated it was an allergy to which she assured this would be prepared separately as to not be cross contaminated. Here's the important part; we waited for nearly 35-40 minutes for anyone to see us after that point. My wife even noted that a table across from us who had come in after had already received their food which was substantially more than ours. We also noted they were regulars based on the conversation with their server welcoming them back for their 8th year in and perhaps that's why they received the order faster. We were then approached by the third server from the above mentioned wait who asked, "did you all get your food?" To which we stated we did not. She replied, "I didn't think so, let me go check." We were then left for another 10 minutes until the first server brought us our food. After finishing the meal we were quickly met with the first server again who stated she would grab the check. This was the quickest part of the experience which took maybe 2 min. When presented with the check, she stated the drinks were taken off due to the wait. While it was appreciated, the drinks taken off were the $2 orange juice and a $4 chai vs. a $30 meal. Now by all means we're not asking for any handouts nor did anyone have to comp anything as we did not ask for anything to be credited. Based on what transpired however, we felt it could've been handled a little better. Food wise, unfortunately the French toast for me had hints of onion/peppers that were prepared in the same area as omelettes but it was not bad. For my wife however, the grilled cheese had in fact been cross contaminated leading to her feeling sick afterwards. We assume it was rushed to be made upon realizing the food was never made to begin with. Whether it be from staffing shortages, where we were seated, or just because it may be busier than they're accustomed; based on this experience and lack of care for allergies/ preparation/ delivery of food as well as service we can not recommend this place or return in the future.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Reservations recommended
Updated 2 years ago

Celiac