Southern Railway Taphouse

3 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
3 ratings

As rated by the community

100 S 14th St
Richmond, VA 23219

Most Recent Reviews


Celiac

Overall Rating

Review


1) our waitress SUCKED. Period. I pulled her aside and explained that my 12 year old son has celiac disease. (We WERE with a large group and purposefully arrived late so she could get everyone’s order in first before we sat and ordered). He wanted a burger and everyone on this site was incredibly helpful letting us know they toast their buns on the same griddle they use to cook their burgers. I asked our waitress if she could alert the kitchen staff and ask if they could clean a little spot before they threw down his burger and bun. She was VERY un-accommodating. She said “I can’t make any promises, I can ask but I doubt the kitchen will do it…..blah, blah, blah.” I further explained that my son was just wanting to be a “normal kid” for the night and enjoy dinner with his friends and thanked her for her effort in asking the kitchen staff to accommodate us. *I felt really uncomfortable with her effort so I asked for the manager. 2) talk to the manager!!! He was amazing!!! He immediately validated my concerns , apologized for our waitress and handled our order himself with the kitchen. My son was absolutely delighted with his burger on a GF bun and the mashed potatoes were delish. ~we opted out of the fries since there’s no dedicated fryer. 3) my son had ZERO issues after his meal🙌🏻 4) I got the Bison burger (I’m not celiac) and it was TO. DIE. FOR!!!! The blueberry lemonade cocktail also hit the spot. 5) I’d cautiously recommend this place only if you speak with a manager to ensure the kitchen staff is aware of allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Only three stars because this isn’t a great choice for celiac or anyone sensitive. Food and staff were great!

The manager said their gf options are prepared with gluten items, including burgers on the grill and salads. Bread and crostini also toasted on it. Also salads the equipment could cross contaminate. I stuck with a sandwich as it seemed easiest to avoid cross contamination.

We went for a late weekday lunch when it was very slow. Good time to try, staff were super helpful and kitchen made extra effort to cook everything separate.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Awesome GF menu and food! I have been here at least 5 times and each time I leave happy and healthy. They get their burger buns from somewhere local (I forget the name) and they are to die for. Hands down the best gf bun I have ever tried. I have also ordered the vodka sauce pasta which was also incredible. Check them out, they rock the gf scene!

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

Photos


Philly on Three Brothers gf roll.
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Tips


Symptomatic Celiac

Visit during slow times for best chance to avoid cross contamination

4 years ago

More Info