Gogo here! Oh dear me. I went to the Steak n Shake in Lexington KY and I was visiting the city. I had printed off a gf menu from the website and the lady said she couldn't accommodate me. Someone in my party told them that they had advertised gluten free and they were like, "We'll see what we can do." So then, I was only able to eat a steakburger patty with plain raw carrots. So delicious right 🙄🙄🙄? It was okay but if I'm going to a restaurant that is sub par. Then I went to a Steak n Shake in Bristol TN. Me and my friend went and got tea, which was good, but the lady there said they didn't even know what we were talking about! She was sweet and apologetic, just not knowledgeable! DO NOT GO TO STEAK N SHAKE! This place let me down immensely. Just quit advertising if you're not going to offer the product! 🙄🙄🙄 Thanks for reading this review and if you are going to Steak n Shake, just... don't.
No
Sucks
Steak 'n Shake is a bit of a challenge, but depending upon your sensitivity, here are a few suggestions: cottage cheese, fries, cheese fries, burgers without the bun, shakes, salads, and sodas. Their breakfast menu is also good if you stick to eggs, potatoes, bacon, sausage, etc.
No
Allergen list is extensive and a GF menu can be found online. The staff knows nothing about celiac, no manager on duty, and no printed GF menu.
No
This location closed permanently in early February 2023.
— Not at all
— Not Much/None
— Poor
Not gluten friendly at all. Automated ordering system with little help available from employees. No option to add allergies to order. Was told just to "order without a bun and it will be fine".
— Not at all
— No gluten-free information on the menu
— Not Much/None
The food isn't awful. The GF items are very, very, very limited. Chili, deluxe chili, some sides, soft drinks and tea. No dessert, no burgers, not even salads really because of CC. Honestly, if I had the opportunity to choose, I would not choose here.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
Ordering without the bun did well for me. Told them I was celiac and they changed their gloves etc. Fries ARE gluten free.
— Very
— No gluten-free information on the menu
— Not Much/None
— Excellent
Online it says they have gluten free but when I asked they said none of their food is gluten free. Don’t waste your time.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average