Review of Strong Hearts Cafe

Food was good but the front counter person knew nothing about Celiac. Told me I would be safe with a salad which set me off. I asked several questions about gluten free options and ordered a sandwich on a gf roll with a shake. For some reason she didn’t hear that I ordered a shake. When my food was ready I asked where the shake was? It took 15 minutes more to get the shake after my food arrived and THEN they proceed to tell me after I took 3 sips that the shake had gluten in it! I was furious at this point. Their base for all of the shakes is COOKIE DOUGH ice cream so They made me a new one w chocolate ice cream and didn’t charge me but I was left with a not so good opinion at this point. Also the fries are labeled gf but aren’t, as they are made in the same fryer as gluten. The gf side option had an up charge of $2.50 which they don’t tell you about and the gf roll also did. Overall, I don’t know if I would return here. IMO service was slow on top of everything else. Not impressed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options