Review of Studio Movie Grill

5140 Commons Drive, Rocklin, CA 95677

Overall Rating

Review


Not a good experience on our first try. We asked all the right questions, and server gave us the answers without even checking. OK, great, seems to know what she's doing. We get our food and the person who delivers it says: these fries aren't gluten-free! I responded, "but we asked" the server whisked the fries away as well as our burgers with gluten-free buns. It took a very long time to get our second burgers which had fruit with them. OK. Cool. I get about three bites into mine when the same server comes over and says, about my burger, "that burger bun isn't gluten-free!" She whisked my food away again. Comes back a third time with a burger with a gluten-free bun. Of course about half an hour later, I have to go use the bathroom. See the server in the hallway, and thank her for taking care of our food. We have a whole conversation in which it turns out she whisked the fries away because of fryer contamination rather than actual flour on the potatoes. A question or warning about that would've been enough. In addition, had she just simply left our burgers with a warning, I wouldn't have gotten glutened. (We seem to be okay with fryers) I requested that they either don't offer gluten free foods or that they know how they work and train the servers accordingly. Her response was, "they're just kids." If they're working in a restaurant, they need to know allergy issues. And they need proper training. The burgers were very good, but know what you're in for.and consider getting there early enough to order so that the movie doesn't distract from communicating with your server. So, yes, they have gluten-free food, but they don't necessarily know what they're doing.

Updated 6 years ago

Gluten Sensitive