Visited this place with my family. I asked if any of the meat contained gluten, the person helping me had no idea what gluten was. She asked her coworkers and no one was able to answer our questions regarding gluten. We opted to leave.
— Not at all
— No gluten-free information on the menu
— Not Much/None
My husband, son and I all ordered some variation of nachos. According to the allergen menu, the chips don’t contain wheat. We asked for a glove change and the same person handled the construction of our entire meal. An hour later, 2 of us are having a reaction. So, eat at your own risk. Cute and clean place. Good salsa bar.
Pretty safe, as long as gloves are changed, you get a burrito bowl, and avoid chips. Yummy food!
— Somewhat
— Most/All
— Good
I had a great experience at Surcheros! I am a very sensitive Celiac, and I did not get sick. I got a burrito bowl, and the staff was very willing to change gloves, pull everything from the back (not from the buffet line), and put aluminum foil down when cooking the steak. The staff was very friendly! They told me the chips are cooked in the same fryer as the flour tortillas, so I would not feel comfortable getting anything with corn tortillas or chips, but the bowl was absolutely delicious!
— Very
— No gluten-free information on the menu
— Some
— Excellent
I don't think this is the safest option, especially for really sensitive Celiacs. It kind of seemed like the staff wasn't super knowledgeable about gluten allergies. For example, the corn and the flour tortillas are both stored in the same exact plastic bin and heated up in the same area. I only felt comfortable eating the corn tortilla because it was in a plastic bag and not physically touching the flour ones, but if you are really sensitive to cross contamination I would not advise getting a tortilla at all. The crispy tortillas have wheat in them, according to the staff but the website said they were corn. Either way, they are cooked in the same fryer as gluten-containing items. If you aren't sensitive to CC, I think this restaurant could be a good option but if you are, I would be wary. I had two corn tortilla beef tacos and the white cheese dip with chips (also cooked in the same fryer). They were both good — but I did not feel the most comfortable eating there. I did not get sick but I'm also not very sensitive to CC.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Staff changed gloves at each station when I mentioned my gluten and dairy allergies. They even pulled fresh pico to avoid accidental contamination from the shredded cheese located next to it! When I asked about the chips, they indicated that while the chips were gluten free they were cooked in a fryer that also cooked flour items. Was a win for me today!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
My favorite Tex-Mex place to eat at! Super accommodating when you have an allergy. The food is so fresh and delicious!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent