Sweet Basil Café of Springfield

7 recent ratings
$$ • Cafe
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Pancakes, Waffles
Safety Rating
3 ratings

As rated by the community

4241 Conestoga Dr
Springfield, IL 62711

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


Drove an hour and a half to Springfield for my birthday in feb and I was so excited to get gluten free waffles not many places around me have stuff like that. But the menu online and in restaurant is false advertising. After placing the order they came back to say they do not have any gluten free items.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


Menu says they have gluten free items when you order BUT THEY DO NOT. They won’t tell you until you try to get your food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 11 months ago read full review

Gluten Intolerant

Overall Rating

Review


The gluten free pancakes are amazing. There is an up charge but it’s worth it! Their omelets ( I had the smoked lox) was delish.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
  • Pancakes
  • Waffles

Categories

  • Breakfast
  • Brunch
  • Cafe
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Vegetarian Friendly

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Tips


Celiac

We tried to stop here last night. The host said there wasn’t a gluten free menu. Call ahead.

2 years ago

More Reviews


Celiac

Overall Rating

Review


This was excellent service and food! Gluten free pancakes and waffles. Everything was marked on the menu.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


I went on a Wednesday and they were out of gluten free batter for both pancakes and waffles. I was highly disappointed because that was the ENTIRE reason I wanted to go there. So be sure to go after Thursday, that’s when they get their truck. I ended up having a modified skillet. It was delicious.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 1 year ago read full review

Overall Rating

Review


I would say gluten free pancakes not for people with a food allergy, got sick afterwards.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


We were here for the first time today, and will NOT be going back. My 8 year old has celiac, and we were assured by the waitress that they take all precautions to avoid cross contamination. So we ordered her the gluten free Mickey Mouse pancake, and within an hour, she was violently vomiting. This was NOT a cross-contamination reaction…she was definitely served something with gluten in it. It is most definitely not a celiac-safe establishment.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


I had a gluten free waffle & home fries! My waitress checked on the home fries to ensure they were gluten free before placing my order & was attentive to that. The waffles are delicious

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 3 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ordered food to go. Was a little nervous; the hostess didn’t know anything about Gf so I asked to order from a server. She knew more and could answer most questions but when I asked her to tell the kitchen it was celiac she said they’re careful if it’s marked gluten free but didn’t commit to telling the kitchen anything. Ordered the southwestern wrap with GF tortilla. No sides are celiac safe. So they subbed fruit and were kind not to charge me the extra $3 for subbing it as my side since they couldn’t give me another side. The wrap was ok. They have gf flat bread pizzas with gf or cauliflower crust but I didn’t ask about cross contamination for those. There are salads and sandwiches you could get GF. But again no safe sides. Was glad I didn’t get sick. Patio seating is dog friendly

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


What a great experience! SO many GF options and the service was outstanding. I even forgot to order my omelette without tomatoes, which I'm allergic to, and they gladly replaced it and assured me not to worry about it. A huge selection of GF options and I felt completely safe and cared for. Will DEFINITELY be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating

Overall Rating

Review


Love! Love! I am a regular here! Love their gf pancakes and waffles.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Worst experience ever. I don't recommend, at all. They do not take celiac or allergies seriously.

Gluten Intolerant

Overall Rating

Review


Went for breakfast and had their gluten free pancakes with eggs and substituted the bacon/sausage for fresh fruit. Was really good and they had tons of GF breakfast foods!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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