Sweet Charlie's

2 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
2 ratings

As rated by the community

1921 Walnut St
Philadelphia, PA 19103

Most Recent Reviews


Celiac

Overall Rating

Review


Very poor experience. While they ultimately cleaned the surface, they initially forgot, and then acted very annoyed with us.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Overall Rating

Review


Great experience ! Made 2 celiac kiddos very happy . Used a clean pan ,changed gloves, discussed gf options , got toppings from a separate bin and it was delicious !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Simply told the staff that my daughter and I had Celiac and the cashier deferred to two employees that totally got it. They got clean spatulas from the back, wiped the pan clean, and changed gloves. Then they got toppings from the back in case their bins upfront got contaminated. Great ice cream to boot. 100% recommended.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Vegan Friendly

Photos


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More Reviews


Overall Rating

Review


Very impressed. They cleaned the entire pan for my sister and I, got us clean new spatulas(or whatever they’re called), and got us toppings from the back to avoid cross contamination.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This place was great and the staff was very accommodating! Since they roll-up the ice cream they cleaned one of the pans thoroughly and then made mine. The ice cream base is just plain (or nonfat yogurt or vegan) and then you add insides and toppings. It’s pretty much known was is GF and what isn’t as far as the additives go. And lastly, you have to expect the line is often going to be long because it’s specialty ice cream.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Overall Rating

Review


The brothers that were working behind the counter were so lovely and accommodating. They made a point of telling my daughters their cookie dough was gluten free. They also checked if the cookie dough was dairy free. They cleaned the ice cream making surface and tools before making their choices. Lovely people and lovely experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


We were so pleased with the safety here. They changed gloves and tools, used a clean and dedicated tile, and made sure everything was perfect.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
Celiac

Overall Rating

Review


The ice cream is good and they are very knowledgeable about celiac and careful about cross contamination. They used a separate cold table to roll the ice cream and have gluten free Oreos and gluten free cookie dough as mixin options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Gluten free Oreos and cookie dough mix ins! Also vegan ice cream!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Very willing to clean equipment and take precautions. Does take a few extra minutes as they need to turn off machine to clean and then wait for it to cool down again. My daughter was thrilled to have rolled ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info