Very poor experience. While they ultimately cleaned the surface, they initially forgot, and then acted very annoyed with us.
— Not very
— No gluten-free information on the menu
— Not Much
— Average
Great experience ! Made 2 celiac kiddos very happy . Used a clean pan ,changed gloves, discussed gf options , got toppings from a separate bin and it was delicious !
— Very
— Some
— Excellent
Simply told the staff that my daughter and I had Celiac and the cashier deferred to two employees that totally got it. They got clean spatulas from the back, wiped the pan clean, and changed gloves. Then they got toppings from the back in case their bins upfront got contaminated. Great ice cream to boot. 100% recommended.
Yes
Very impressed. They cleaned the entire pan for my sister and I, got us clean new spatulas(or whatever they’re called), and got us toppings from the back to avoid cross contamination.
Yes
This place was great and the staff was very accommodating! Since they roll-up the ice cream they cleaned one of the pans thoroughly and then made mine. The ice cream base is just plain (or nonfat yogurt or vegan) and then you add insides and toppings. It’s pretty much known was is GF and what isn’t as far as the additives go. And lastly, you have to expect the line is often going to be long because it’s specialty ice cream.
Yes
The brothers that were working behind the counter were so lovely and accommodating. They made a point of telling my daughters their cookie dough was gluten free. They also checked if the cookie dough was dairy free. They cleaned the ice cream making surface and tools before making their choices. Lovely people and lovely experience.
— Very
— Most/All
— Excellent
We were so pleased with the safety here. They changed gloves and tools, used a clean and dedicated tile, and made sure everything was perfect.
— Very
— No gluten-free information on the menu
— Some
— Excellent
The ice cream is good and they are very knowledgeable about celiac and careful about cross contamination. They used a separate cold table to roll the ice cream and have gluten free Oreos and gluten free cookie dough as mixin options.
— Very
— Most/All
— Excellent
Gluten free Oreos and cookie dough mix ins! Also vegan ice cream!
— Somewhat
— Some
— Good
Very willing to clean equipment and take precautions. Does take a few extra minutes as they need to turn off machine to clean and then wait for it to cool down again. My daughter was thrilled to have rolled ice cream.
— Very
— No gluten-free information on the menu
— Some
— Excellent