Swiss Chalet

4 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

24398 Woodbine Ave
Keswick, ON L4P 3E9, Canada

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Chicken and chalet sauce are GF. The fryer is used to cook everything fried- fries, fish, wings etc.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago read full review

Overall Rating

Review


I have read a few comments sharing that Swiss Chalet Ribs are Gluten Free... Please note *** RIBS ARE NOT Gluten Free. There is a RUB applied to the Ribs that has WHEAT in it. (The BBQ Sauce is also not confirmed GF).

According to Managers I've spoken to, Chicken Dinners can be made GF provided you ORDER IT as such, make sure to ask that NO BUN IS PUT INSIDE the dinner container. Chalet Sauce is fine, it's Gluten Free according to Management, and if you order FRIES, YOU MUST SPECIFICALLY ASK FOR THEM TO BE COOKED IN A SEPARATE FRYER.

Hope this helps! :)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Overall Rating

Review


I was hopeful this restaurant was a safe place to eat from the last review but unfortunately I was wrong. Our server at first had no idea if they had anything gluten free. She nicely asked the kitchen who was not too sure themselves. From the Swiss chalet website I knew that the chicken and chalet sauce, ribs and garden salad and house dressing were gluten free and the fries were cooked in a separate fryer. She was not sure about any of that when I asked but she did come back from the kitchen saying that they had unfortunately fried other gluten items in the same fryer so I had to stay away from the fries. I ate the chicken, ribs, chalet sauce and salad. Unfortunately I can now say that I became extremely ill and am now dealing with horrible glutening.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Restaurant

Photos


Rib Dinner
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More Reviews


Overall Rating

Review


The rotisserie chicken, ribs, house salad and house dressing are gluten free. Fries are done in a dedicated fryer and the chalet sauce is gf too. **Make sure to let them know not to put a bun on your plate!

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Wheat Allergy

Overall Rating

Review


I've ordered from this restaurant a few times and had good experiences. They told me that they have a dedicated fryer (so fries are gluten-free and dairy-free) and that the chicken (from the 1/4 chicken meal) and garden salad (without dressing) were also gluten-free and dairy-free. I think their house salad dressing is actually dairy-free and gluten-free but I didn't try it. My food was labelled gluten-free and dairy-free. Overall I felt safe and I will order from this restaurant again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
Celiac

Overall Rating

Review


Take out terrible- got buns on order when requested no bun. Restaurant dine in has good safety protocols and have never had an issue

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


A standard restaurant for me. The deep fryer is NOT dedicated. So fries are not gluten free. The rotisserie chicken and baked potato are ok. The staff seem informed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
Celiac

Overall Rating

Review


I have never had a reaction coming here to eat, they have a dedicated gluten free fryer for the French fries and the chalet dipping sauce is gluten free. Would recommend

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


The staff were excellent and my food came out marked for allergy. I ate and was fine. Would reccomend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info