Review of Tanaka Of Tokyo West

1450 Ala Moana Blvd, Honolulu, HI 96814

Overall Rating

Review


I have never left a review before this, but i have never been so angry. First warning sign should have been that they have no gluten free menu and asked "doesnt that mean you cant have flour"? I unwisely moved forward assuming the chef or kitchen staff could accomodate. While waiting for the chef, they brought out the salads.

I was told repeatedly by several staff that only the scallops contain gluten (second warning sign since almost everything contains soy sauce). Well i ate the salad. Then the chef comes out and pours the sauces for the gluten-eaters in my party. He poured them all over the common cooking surface and spilled a bunch all over. I then told him to cancel my order because i cant eat off that. He said not to worry and that he would clean it up. He pulled out the towel that he cleaned his last table's cooking surface with (saturated in soy sauce) and started wiping things down. I told hin to stop and that what he was doing was actually making it worse.

Meanwhile the manager comes over to tell me they can accomodate. He said that his server was misinformed and they can get a more experienced server. Then he tells me that the salad dressing, in fact, has gluten in it. I lost my sh**.

Long story short this place has no idea. I am sure the food is great if you dont have gluten issues. But if you do, AVOID AT ALL COST.

Updated 4 years ago

Celiac