Review of TAP NYC

267 Columbus Ave, New York, NY 10023

Overall Rating

Review


I became sick after I had a sandwich there. Never went back there.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Owner Response


Dear Miriam, we are genuinely sorry to hear about your experience at our restaurant. We take food safety very seriously and strive to provide a safe dining experience for all of our guests, especially those with specific dietary restrictions like celiac disease. We are a 100% gluten-free fast-casual restaurant with stringent protocols to prevent cross-contamination, as we don't even allow customers to come in with food that contains Gluten. We apologize for any discomfort you experienced and would like to make it right. Please reach out to share with us your experience further and see how we can improve. Thank you for bringing this to our attention. You can send us an email at [email protected].

Hope to hear from you soon.

Updated 4 months ago