Texas Roadhouse

3.0 stars 3.0 out of 5 2 ratings

3322 Outer Loop, Louisville, KY 40219

(502) 962-7600
Notes
"While we recognize that some guests have specific dietary needs, we are no longer able to offer our gluten-free menu at this time. It was a very difficult decision, but we concluded that due to the multi-use of utensils, supplier changes, substitutions, and the possibility of human error, we could not offer our guests a total assurance that the items were indeed 100% gluten-free. As such, we decided that the best approach was for the management team at each restaurant to work with guests individually to ensure that they can make the most informed menu decisions. Please ask to speak to your location's Managing Partner, who will be happy to accommodate any requests or provide information about our food and preparation. Thank you for your interest in Texas Roadhouse!"
  • User profile picture thumbnail
    1 ratingJuly 30, 2016

    The gluten free menu is extremely limited and I was told several times that it is "gluten friendly" not "gluten free". As someone with celiac, this was a red flag, but I was there with a group of 14 so couldn't really leave. The server tried his best but the manager couldn't care less. It took three attempts to get a steak I could eat and I had to ask for half off my meal when it should've been offered. I cannot recommend this restaurant to anyone with gluten sensitivity or worse.

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    2 ratingDecember 01, 2016

    1570 W. Koger Center Blvd., Richmond, VA 23235

    Not many options and do not trust the gluten free menu. I think they may have gotten rid of it. Don't eat the marinades, seasoning, or salad dressings at all. But, if you find yourself here in a pinch, I always order the sirloin with no seasoning, the baked potato with sour cream not rolled in grease, and a side salad with no croutons and no dressing. I have been fine multiple times ordering that meal. I cannot eat their dressings or the mixed veggies or green beans. I had reactions after those times. It is definitely not celiac friendly and staff are not very knowledgable but they try. That said, I have never had a reaction after sticking to the basics above.

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    5 ratingNovember 19, 2016

    200 10600 S, Sandy, UT 84070

    Wonderful to know a steak house has trained their employees on gluten free. As soon as I had said no crutons the server asked if I was gluten free. He was very knowledgeable as to keeping me gluten free.

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    3 ratingNovember 06, 2016

    1736 Merritt Blvd, Dundalk, MD 21222

    When I asked for GF menu, the server winced and said we're not really safe for people with Gluten allergy. Told him that I just wanted a steak, baked potato and green beans with no seasoning on them. I got glutened anyway. :( Will not be coming back again but I appreciate the server's warning though.

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    4 ratingNovember 02, 2016

    1051 Boardman Rd, Jackson, MI 49202

    You need to inform them of celiacs but have dined there few times with no problems. Steak potatoes salad vegs

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    4 ratingOctober 15, 2016

    7177 N Davis Hwy, Pensacola, FL 32504

    Limited gluten free menu. Food was good no issue.

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    5 ratingOctober 04, 2016

    11973 S Strang Line Rd, Olathe, KS 66062

    They have a GF menu and great attention to detail for allergies.

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    1 ratingOctober 04, 2016

    230 Eastwood Rd, Wilmington, NC 28403

    Terrible communication, called ahead the manager said fries were gf, the manager at time of arrival said they are not... Proceeded to list items he thought were gluten free and included Mac and cheese. Ugh. Asked for a steak with no seasoning. Steak was served with seasoning. My poor kid only ate apple sauce for dinner that night.

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    5 ratingOctober 03, 2016

    116 Wagner Rd, Monaca, PA 15061

    Great food & service! Let them know you need to eat gluten free. I've eaten here twice now since being diagnosed celiac and have had no issues.

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    1 ratingOctober 01, 2016

    1101 Lower Allen Dr, Camp Hill, PA 17011

    The website states there if a GF menu, but there is nothing for us to look at. Instead, the manager lists off the VERY few menu items available, including chicken with no seasoning - not even salt and pepper. It's clear by that insult of a "menu" that they don't want to be bothered with our community.

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    1 ratingSeptember 24, 2016

    5418 South 1900 West, Salt Lake City, UT 84129

    the grease they wipe the grill with has gluten in it. nothing on this restaurant is safe

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    1 ratingSeptember 04, 2016

    334 Fountain View Cir, Alcoa, TN 37701

    Miserable evening trying to get acceptably safe meal. Celiacs, AVOID! Couldn't do a salad because server reported that both the ranch and blue cheese house made salad dressings contained "high levels of gluten". Server insisted that every restaurant he'd ever worked at had non-gluten free ranch dressing. Not sure what the gluten ingredients were. Ordered a steak and grilled shrimp with NO SEASONING since I couldn't get info on the seasoning. Took 10 min longer than rest of party to get food...and it came with seasoning so server took it back. After our party was done eating, my steak came. I was starved at this point and ate it even though it still was seasoned (but was a perfectly cooked tender steak). 10 minutes later, the server returns triumphantly with my grilled shrimp...with a grilled dinner roll laying across the shrimp!!!! At that point I just asked server to take it away. He finally brought a third attempt at shrimp, which I unfortunately ate (and they were yummy) but clearly still were covered in seasoning. This is now over 45 minutes after rest of party got served. The manager did comp my meal, but I suffered later with joint inflammation as I suspected was going to happen. If you have any gluten sensitivities, avoid this location of Texas Roadhouse even though they have great food!

  • User profile picture thumbnail
    1 ratingAugust 23, 2016

    6707 W Kellogg Dr, Wichita, KS 67209

    I had the worst reaction of my life from here after a salad was brought out with croutons, sent back and brought back out without croutons.

  • User profile picture thumbnail
    5 ratingAugust 22, 2016

    1736 Merritt Blvd, Dundalk, MD 21222

    Steak, baked sweet potato, and your choice of other vegetables, just hold the bread. There are many options here. Beware if you have a peanut allergy though. Many options.

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    5 ratingAugust 18, 2016

    7240 Walton St, Rockford, IL 61108

    Staff was very knowledgable on how to avoid gluten in my food.

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    1 ratingAugust 13, 2016

    1051 Boardman Rd, Jackson, MI 49202

    They have a menu that is labeled "gluten friendly" and it is very limited. The sauces, seasonings, marinades and even butter apparently have gluten. They do not have a designated gluten-free fryer nor gluten-free grill space. After joining family there I opted just to drink my angry orchard and be happy with it. Salad was offered gluten-free with no croutons and only vinegar and oil. i didn't trust the vinegar. The peanuts were good and I ate a handful with no issues. My son did order a steak with only salt and pepper and a baked potato (no toppings) and didn't have a problem. I don't think I will be going back to this chain...there are too many other places that do a much better job.

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    5 ratingAugust 12, 2016

    9111 N Michigan Rd, Indianapolis, IN 46268

    Manager came out and discussed with me how she could make the most gluten free meal possible. While she could not guarantee no cross-contamination, she was very helpful in getting me an unseasoned piece of chicken to cook on the grill and explained which sides would be safest (house salad).

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    4 ratingAugust 07, 2016

    245 Market Dr, Elyria, OH 44035

    I enjoyed a steak, baked potato and salad and didn't feel sick afterwards. That's a win in my book.

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    5 ratingAugust 05, 2016

    6707 W Kellogg Dr, Wichita, KS 67209

    This particular restaurant has a gluten-free menu and was very accommodating to my celiac needs. The steak was very flavorful, even without the usual seasoning. I would definitely return.

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    3 ratingJuly 31, 2016

    1642 Martin Luther King Blvd, Houma, LA 70360

    Don't have to much to chose from for a child to eat.

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    5 ratingJuly 29, 2016

    2970 North Lake Parkway, Columbus, GA 31909

    They were very attentive and took great care to ensure my meal was gluten free. Both managers came to check on my needs and on my delivered meal.

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    3 ratingJuly 15, 2016

    5900 Pan American Frontage Rd N, Albuquerque, NM 87109

    I've eaten here twice. Both times, the manager makes me feel so uneasy with the whole "we can't guarantee" speech. However, my Celiac sister and two Celiac daughters love the steaks here. None of us got sick either time, even though the glasses were so dirty that I couldn't allow myself to take a chance by drinking the water. I had to go to my car for bottled water. My daughters drank the water with no problems. The steaks are terrific, and I love the baked sweet potatoes with butter, brown sugar, and roasted marshmallows. We order the loaded baked potato AND the baked sweet potato, since the sweet potato is more like dessert! We've never gotten sick here, but sometimes they bring us steaks without even salt or pepper.

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    5 ratingJuly 06, 2016

    1950 Dekalb Ave, Sycamore, IL 60178

    staff went out of their way to make sure my food was "safe!" Just let them know. We are here many times before my diagnosis. So glad I get to keep this favorite!!!

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    4 ratingJune 25, 2016

    330 Reidville Dr #2, Waterbury, CT 06705

    They offer a limited gluten free menu but it isn't listed on their main menu. You have to let your server know that you need to order from the gluten free menu.

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    5 ratingJune 24, 2016

    3317 S Rangeline Rd, Joplin, MO 64804

    Ate there last night and everything was great. No issues this morning fell great. I ordered the ribeye with mashed potatoes and applesauce. The server was very helpful.

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    1 ratingJune 07, 2016

    11841 71st St, Kenosha, WI 53142

    Before going, I looked at their GF options online- they offered a steak kabob - steak and grilled veggies, no rice. Had to be ordered with NO marinade and no seasoning, other than salt and pepper. Talked extensively to the waitress, explained Celiac and the seriousness of my request. Asked if the manager and kitchen have special protocol for food allergies, etc... She assured me that my order would go to the manager. I ordered the steak and veggies, NO marinade, NO seasoning, just salt and pepper. Also ordered a baked potato, and asked if their sour cream is GF (I know that most is, but one local restaurant insists theirs isn't, so I always double check). 40 minutes later, FOURTY, our food arrives. My steak kebob is dripping in marinade, and a dry baked potato. I knew I wasn't touching the meat, but asked about sour cream or butter. She said that "nobody knew" if they had gluten. I said, "Isn't it just butter"? "Yes, but it's whipped.". "Is there anything else in it?", "Nobody in the kitchen knows". Then she argued with me that the marinade was fine, even though their own menu and their menu online stated that it was NOT. Yeah, so I waited 40 minutes for a dry baked potato. So disappointed. She then offered to go back to the kitchen and have it remade with no marinade (imagine that?! The way I ordered it!!!!). I told her no thanks, at this point it had been a full hour since I originally ordered, and I had ZERO confidence in their ability to handle food allergies. Will never go back.

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    1 ratingJune 06, 2016

    2970 North Lake Parkway, Columbus, GA 31909

    Not gluten free friendly

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    2 ratingMay 12, 2016

    245 Market Dr, Elyria, OH 44035

    They do have a gluten free menu, which is probably short enough that it could fit on a 4x6 notecard. They can make steak, pork chops, chicken, or steak kabobs gluten free, but they don't offer any seasoning. They would not even put mushrooms and onions on my steak because those were seasoned. They also had about four side dish options and a couple of salads. That said, the server was knowledge and the steak was good, though nothing I couldn't have made at home. The peanuts were a nice alternative to bread and made me feel slightly better about missing out on their famous rolls.

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    5 ratingMay 04, 2016

    39 Dowling Village Blvd, North Smithfield, RI 02896

    Small GF menu good food. Ask for menu management also comes by to check in before you order. Can call in an hour in advance for GF roaster chicken

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    5 ratingMay 02, 2016

    3317 S Rangeline Rd, Joplin, MO 64804

    Awesome! Partner is celiac. Lots of options!

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    4 ratingMay 01, 2016

    6645 US-90, Milton, FL 32570

    The menu may have been small to choose from but the food was good.

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    2 ratingApril 17, 2016

    4512 W Loop 250 N, Midland, TX 79707

    Can't have any seasoning on the meat, can't have a baked or sweet potato because they are fried, can't have their butter (they say). Managers will come and speak to you about the preparation which is nice but their is cross contamination and not many options other than steak with plain steamed veggies.

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    1 ratingMarch 04, 2016

    1651 Glidewell Dr, Burlington, NC 27215

    Get sick every time I go there.

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    5 ratingFebruary 08, 2016

    685 S Ring Rd, Layton, UT 84041

    Small GF menu, but my steak and vegetable choice was expertly cooked and delicious. Explained to our server, Brady, that I'm Celiac and he took very good care of me and made sure everything was safe. The manager came by several times, too. If they get more folks coming in who must eat GF perhaps they will increase the number of GF choices they offer.

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    4 ratingJanuary 18, 2016

    1000 U.S. 9, Parlin, NJ 08859

    They have a gluten free menu with some choices.

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    5 ratingJanuary 16, 2016

    9111 N Michigan Rd, Indianapolis, IN 46268

    Management came and arranged for me to have 100% gluten free meal.

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    5 ratingJanuary 11, 2016

    11973 S Strang Line Rd, Olathe, KS 66062

    I've been here 3x since being diagnosed with celiac. Never gotten sick. They have a limited gluten free menu. However, if you are going for steak then you are pretty safe. The GF menu will state how to order, i.e. no seasoning or butter brush on steaks, no croutons, etc. Salad dressings are limited so think ahead and bring your own. They do offer a few sides like potatoes- baked & sweet as well as seasonal veggies. No rolls of course w/that crazy yummy butter but there is always peanuts! Buckets and buckets of peanuts! Staff has always been understanding and helpful. Love this place!

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    5 ratingDecember 13, 2015

    230 Hendersonville Rd, Asheville, NC 28803

    Very accommodating for my daughter with celiac. Even made something off menu for her!! Thanks

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    5 ratingNovember 15, 2015

    20790 NY-3, Watertown, NY 13601

    Very happy dining experience. While they don't have a gluten-free menu, they are gluten friendly and my waitress was able to make suggestions and tell me, "No, you can't have that!" I appreciated that, as this was my first time eating in a restaurant since going gluten-free. I had the 6 oz. sirloin (spice rub-free), the fresh mixed vegetables and the mashed potatoes-- all were delicious. A different server brought the food to our table. Since others in my party also got the sirloin, I asked if my dish was the gluten free one, as she wasn't the person who took my order. She was confident in her answer of yes, which was a huge relief. It showed me they take special issue requests seriously, from order to preparation to service. Very happy with my service and meal- two thumbs up!!

  • User profile picture thumbnail
    2 ratingNovember 08, 2015

    14200 E Iliff Ave, Aurora, CO 80014

    I have had good experiences at other Texas Roadhouse locations, but this one is the worst. The food mostly tastes fine--what there is of it. The "Gluten Free Menu" is a xerox copy of some items on the menu that should be gluten free, but it actually forgets to list key ingredients such as salad dressings for the salads and seasonings for the meats. My server had no clue what she was doing. She refused to ask them to put salt and pepper on my steak because she was afraid they would accidentally gluten me, but brought me a salad with croutons on it. Then she couldn't figure out why I couldn't eat them and required a somewhat lengthy conversation to send it back. When she returned, she announced that the kitchen had told her that the ranch had gluten in it--the ranch that was sitting in a cup on top of my salad. I've been to this location a couple of times, but I'm finished trying to make it work. Don't go here if you want to have a pleasant and safe meal.

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    5 ratingOctober 31, 2015

    4309 Silverleaf Dr, Virginia Beach, VA 23462

    Ive eaten here a few times now and haven't gotten sick. They have a gluten friendly menu and although I can't have the seasoning, the steak is delicious without. I have celiac and very sensitive so I think they do take seriously. they do have a gluten sensitive menu they call it.

  • User profile picture thumbnail
    5 ratingOctober 21, 2015

    102 Boston Providence Hwy, East Walpole, MA 02032

    I always order carefully here and have the manager come to the table but they take very good care of their gluten free patrons. Beware if you have a peanut allergy there are peanuts everywhere.

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    5 ratingSeptember 30, 2015

    1931 Blue Grass Cir, Cheyenne, WY 82009

    Had a steak and baked Potato and was a little nervous but didn't have any reaction!

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    4 ratingAugust 02, 2015

    1651 Glidewell Dr, Burlington, NC 27215

    They have several choices for entrees and sides. It wasn't hard to eat here and enjoy myself.

  • User profile picture thumbnail
    5 ratingJuly 25, 2015

    1300 Bass Pro Drive, Saint Charles, MO 63301

    Our server got us a gluten-free menu and spoke to the chef regarding cross-contamination. I had the salmon, which was delicious! Along with a baked potato and mixed veggies. They made mention of having gluten-free butter and it was very good. I did not have stomach pains and felt comfortable eating here.

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    4 ratingFebruary 16, 2015

    5418 South 1900 West, Salt Lake City, UT 84129

    I've never gotten sick from here. I let the manager and waiter/waitress know and they accommodate me.

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    4 ratingJanuary 02, 2015

    8744 Northpark Drive, Johnston, IA 50131

    The staff were very helpful, the food was good, and I didn't get sick! Not many choices, though, especially if you don't want steak. Order steaks plain, no seasoning or "butter brush". As always, talk to your server.

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    4 ratingSeptember 29, 2014

    334 Fountain View Cir, Alcoa, TN 37701

    I LOVE their loaded baked potato!

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    3 ratingSeptember 14, 2014

    5715 University Avenue, Cedar Falls, IA 50613

    They always tell you they can't promise things won't be cross-contaminated, but they still cook your steak and chicken perfectly! My only complaint is the limit of sides to choose from, but that's to be expected.

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    5 ratingAugust 21, 2014

    4512 W Loop 250 N, Midland, TX 79707

    They are all so helpful when it comes to GF. I have only ordered the chicken salad which has never made me sick.

Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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