Always excellent, have been to many of the TGIs in Southampton, separate menu, excellent service.
Yes
Yes
Brilliant service. They gave a separate menu and the The manager came over to take order and check all the ingredients were gluten free. He then assured it was cooked in a separate part of the kitchen.
Yes
Staff are clued up on gluten free. Only a manager can take your order and they went through everything with me. There is a fair amount of choice. I had ribs with fries.
— Very
— Some
— Good
We made the staff aware that we are gluten free and they still swapped our corn on the cob for onion rings, due to running out of corn. Didn't even mention it, we had to ask. No, the onion rings were not gluten free, so they added gluten to a normally gluten free meal.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
I love TGIFridays, especially the potato skins although they don’t always have them. You scan a qr code for the gf menu and they mainly do burgers. The manager has to take your order so they are strict about cross contamination, I’ve been lots of times and always been fine.
— Very
— Separate gluten-free menu
— Some
— Good
Attentive server and manager but very limited choice now available for my partner. This was always our "go to" place. Now they have a clunky and tricky to use app for the GD options. The app limited choices were for example, no chicken dishes, 1 rib dish, 1 burger and ...well that's it. But then the server admitted the app is useless and showed us her iPad with lots more options! Also, if they can make 1 burger GF , then surely they can make them all GF by changing the bun?? Very disappointed.
— Somewhat
— Separate gluten-free menu
— Not Much/None
— Average
Manager was attentive about allergens and gluten free options. We ordered our food but our order was put in wrong. We waited an hour to be served to receive the wrong food. They then took the food away and gave us our ordered dishes. They were okay. Both me and my friend are coeliac and we have had contamination symptoms since our meal. Would not recommend for coeliacs.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average