Review of Thai Ginger

7430 164th Ave NE B 225, Redmond, WA 98052

Overall Rating

Review


The staff is very rude and arrogant. I was waiting for my online pick-up order for 45 min at the restaurant after receiving the notifications that it was ready. Nobody tried to solve the issue or apologize for the delay. When I asked for a refund, I was told that they can’t process it right now and would do it after the restaurant was closed. When I insisted on the refund, I had to wait 25 min for the server to call the owner to approve it. Even after 1 hour and 10 min of waiting after coming to pick-up my online order the food was still not ready. Terrible place with absolutely horrific customer service. I would not order from this place ever again.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago