Terrible! I have eaten at several other Counter locations with no problems, this one made me sick, obvious cross contamination issues at this location.
Horrible experience. We called in advance to make sure the fries were GF. We drove all the way to the restaurant and when we placed our order the manager admitted they fried onion rings and other items in the French fry friers! We left.
No
No
My gluten free bun was cooked perfectly (no doubt Udi's) but my turkey burger was a little dry and overlooked (better than undercooked, right?). The hostess/waitress did not know that they still had a GF menu and confused it with Vegan somehow so ask lots of questions. I think she was just over worked. They had fries on their GF menu but I didn't order any so I didn't ask about cross contamination. I'll probably be back next time I visit LA area.
Wonderful GF options, and menu. Highly recommend!!!!
Numerous gluten free options. One of the best burgers I’ve ever had
— Somewhat
— Most/All
— Excellent
Always love being able to eat burgers at the counter! Super tasty! And with the bun!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.
Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.
— Not very
They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.
— Very
— Most/All
— Excellent
You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent