Permanently Closed

The Counter

14 ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

9595 Six Pines Dr #1000
The Woodlands, TX 77380

Most Recent Reviews


Celiac

Overall Rating

Review


Closed and no longer available

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


Seems like this place has the potential to be safe, but there was a nearby concert this evening and a huge influx of customers trying to eat topped with only three waitstaff...they were overwhelmed. My "gluten free" dish I ordered off the gluten free menu they specifically brought to me came out with the same type of bun the rest of the family got...obviously not gluten free. I sent it back and it came back out just a few minutes later on a gluten free bun...obviously cross contaminated. Unfortunate as we had already waited over a hour for our food.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Online Ordering
  • Takeout
  • Vegan Friendly

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More Reviews


Overall Rating

Review


Been here countless times and have never had problems. I'm not sure about anything else except for the burgers, but the burgers are great.

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Gluten friendly done right. Gluten free buns that are toasted correctly, I ate the buffalo burger and it blew me away. It's expensive as hell but what treat

Updated 7 years ago read full review

Overall Rating

Review


Good food. But more money than a $. Our family paid about $75 for 2 kids meals and 3 burgers

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Review


They have a dedicated gluten-free menu with good variety. The staff was knowledgeable. It was a real treat to get to enjoy French fries.

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


I agree with others that this place is great for gluten free. I love going here to be able to enjoy their delicious shoestring type French fries without worry of getting glutened.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Eat here often and never got sick! You can eat the fries too!!!

Updated 9 years ago read full review

Overall Rating

Review


Gluten free buns and fries and you can even get a burger bowl! There is also vegan options. The wait time for food was long.

Updated 9 years ago read full review

Overall Rating

Review


Extensive gluten free menu and a friendly staff who are willing to help in any way to ensure a safe dining experience! GF fries and sweet potato fries in a dedicated fryer!

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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