The Counter

4 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
4 ratings

As rated by the community

3055 Olin Ave #1035
San Jose, CA 95128
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Great selection. Super tasty. Food clearly marked.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Separate gluten free menu. Burgers and sandwiches are on a gf burger roll which was dry and crumbly but tasted good. Food came out with an allergy stick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Symptomatic Celiac

Overall Rating

Review


We really love The Counter. They are careful with gluten free. Dedicated fryer. The only downside is their gluten free buns crumble and fall apart after the first couple of bites of your burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


This place has good gluten-free options. The burgers are tasty. The staff is knowledgeable and friendly! Fries are cooked in a dedicated fryer. Highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Food is unremarkable but my burger was celiac safe. Everything is clearly marked and the staff seemed to be reasonably confident. The milkshakes aren’t GF though which is a bummer!

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I’ve been here a couple times with no issues. Food is good.. basically build your own burger (chicken also). Lots of GF options

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The gluten burger was amazing. The best I’ve had since my diagnosis in 2005. We’ll prepare and very tasty. Great service as well.

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This place was amazing and safe for gluten free / dairy free! My gluten / dairy loving coworkers loved it too. Its in a cute little upscale shopping center. I'll be back!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


This place is awesome! Celiac friendly and nice about it.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The organic bison burger was fantastic and the shoe string fries are the BEST anywhere! Irregular burgers are great too, but the bison burger is also organic. The gluten-free buns are delicious. They are so good about accommodating gluten allergy. Love the selection on the menu and all the toppings. Super clean food and taste the best. Service was great oh and they dropped their prices a lot so it's much more reasonably priced than it used to be. They have a full bar and the vibe is great. It's a keeper.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

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