The Counter

2 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

3055 Olin Ave
San Jose, CA 95128

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Both types of fries are cooked in separate fryers so there’s no cross contamination with the onion strings. The kitchen itself could still have some cross contamination in food handling though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Amazing food, amazing staff, extremely knowledgeable and caring.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


Gluten free bun
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More Reviews


Celiac

Overall Rating

Review


They have gluten free buns and you can build you own burger

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff was very nice and friendly but the gf menu was overwhelming, they gave me folder and I had to search for gf item by item

Updated 6 years ago read full review

Celiac

Overall Rating

Review


lots of great options, including fries that are safe to eat! we will definitely be back.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Never get sick! Separate friar and everything

Updated 7 years ago read full review

Overall Rating

Review


fast service great grilled cheese and burgers. peach lemonade was awesome

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Delicious!!! The people who work there r gf educated. There food is delicious and food comes really early

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Great gluten free options, and awesome food!!!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Very celiac friendly! Server very helpful and friendly!! I wish it was closer to home. Scratch that... If it was close to home I'd be here every day!! Try the sauces for the burgers, very tasty aoli! Milkshakes were yummo!! No reaction, so I'm a happy customer.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The GF sandwich rolls are great! I love getting a big burger with an actual real bun!

Updated 10 years ago read full review

Overall Rating

Review


They have dogfish head's tweason ale! They also have vegan cheese if you can't have dairy :)

Updated 10 years ago read full review

Overall Rating

Review


They have Udi's gluten free burger buns and their website lists every possible topping and what allergens are in it. Just wish their shakes were gluten free.

Updated 11 years ago read full review

Overall Rating

Review


The burgers are great an you have so many options to make a perfect burger without noticing a difference in quality!

Updated 11 years ago read full review

Overall Rating

Review


Gluten free fries from a dedicated fryer and a gluten free bun for your hamburger.. Had to specifically ask for a list of gluten free sauces and toppings.. Overall very good. Really liked he sweet potato fries.

Updated 11 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Burger-in-a-bowl is great, fully customizable and they segregate the fryers so the fries are safe too!

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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