My overall experience at Crossings is good and their shakes are great, but unfortunately they are very uninformed about items containing gluten and cross contamination. Most of their shakes are gluten free but they add Graham crackers and Oreo/cookie crumbles to their shakes. They claim that everything in their store is gluten free but when I asked some follow up questions, I learned this is not the case. There was some confusion among the staff about whether almond flour and Oreos were gluten free. On more than one occasion I have specified that I don’t want gluten containing toppings on my shake and several times I have received my order with graham crackers on top. The owners are so sweet and I would love to continue to be a customer, but unfortunately it is unsafe for me to continue to order there.
— Not at all
— No gluten-free information on the menu
— Not Much
— Excellent