Review of The Imperial

26 E Chestnut St, Lancaster, PA 17602

Overall Rating

Review


I told the staff I was celiac and I was told I could order a gf bun with my burger. I was so excited! When my burger came out I could tell immediately that the bun was not gf, just by looking at it and I watched as other burgers came out of the kitchen with this bun. I told a server and she said she promised she told the kitchen. It sat untouched for probably 15 minutes more as I was uncomfortable and a manager came over to check on me. I told her I was celiac and she said “oh my gosh that’s not a gf bun let me take this back”. A few moments later she brought me the same burger on the same bun and said “nope the chef said it’s a new gf bun so that was my mistake and you’re good to eat it”. I sell food for a living and know it was not gluten free so I didn’t eat it. So sad though because I really wanted to like it there!

Celiac friendly?

No

Updated 4 years ago

Celiac