The Melt

8 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Sandwiches
Safety Rating
5 ratings

As rated by the community

180 El Camino Real
Palo Alto, CA 94304

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


I asked the staff to change their gloves with handling my food. Informed that they have the same shared surfaces. Seemed ok after eating and then the reaction started to build. Today my MCAs is full blown. Would not recommend for anyone with a moderate to severe allergy.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Wheat Allergy

Overall Rating

Review


Even if they offer gluten free bread, don’t get anything from here, even if you’re not celiac. I reacted every time I ordered something here on gluten free bread, so I’m guessing they probably share the grille with regular bread. Don’t even get French fries.

Celiac friendly?

No

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They use the same surfaces and sandwich presses (and will not wipe them down for a gluten-free order), so there's a high chance of cross-contamination. I've accompanied friends here but never tried anything for that reason. Execept once. I tried the tomato soup, and was very clear that any gluten would be dangerous to me. What did I find? A singular crouton laying near the bottom. Never again. I can't recommend this place for people with Celiac.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Sandwiches

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Total lack of cc understanding

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Use same surfaces

Updated 9 years ago read full review

Overall Rating

Review


This place should not even be on here. I have NEVER gotten so sick off of eating something! DO NOT EVEN TRY THIS PLACE! I was very disappointed.

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Food is good but not gluten safe. Sick every time and a few times they gave me regular bread.

Celiac friendly?

No

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Not gluten safe. Uses the same equipment for wheat and gluten. :-(

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Definitely got glutened

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Super good burgers. Good fries

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Don’t go there. They don’t have gluten-free food!!!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Wheat Allergy

Overall Rating

Review


Items are not labeled GF but they have GF buns and bread. I had a burger and a grilled cheese. Yummy and didn’t get sick!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Was able to confirm with knowledgeable cashier that grill was dedicated to burgers seasoned only with salt, and that fryer was dedicated for french fries only. All bun and bread options can be GF upon request. I had a simple burger, skipped sauces just to be safe and had a great experience.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info