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The dr. Thinks eating fondue here gave my husband and I h.pylori.
Went for my birthday, first time. It was amazing! My husband and I both loved it - it was a fun and romantic experience, and the food was great. The menu was confusing, but the server was very helpful explaining it and providing suggestions. I am gluten free (celiac) and they have a separate menu to accommodate. The server was also knowledgeable and attentive to my diet, and since a lot of the food is prepared at the table (so you can see what goes into everything) I felt pretty safe. To be extra cautious in the kitchen, she confirmed the severity of my diet. In terms of food, everything tasted amazing. We had the cheddar fondue as a starter, shared an entrée (my husband loved the curry dipping sauce), and then ended with dessert. It is a bit pricey, but the food quality was really good and it was a great experience.
Had a wonderful 4-course meal. Our server was so helpful with our gluten free options that I felt completely safe. Even the drink menu specified gluten free. Their GIG training goes a long way towards putting me at ease too. The gluten free bread, brownies and pound cake were called out when she put them on the table, something I appreciate when a thing looks like it's gluten doppelganger. No one at my table was eating gluten, so dipping into the same mixture was always safe for me (the server made sure we understood that aspect). Also, the gluten eater didn't feel like they were settling for less with the gluten-free options. The price is high, but fair for such a lengthy meal and wine. When you make your reservation, plan on being there for something like 2 hours if you're having 4-courses. It was a lovely time and I still felt great the next day too. Recommended that you go with someone you trust since you cook raw things at the table - don't want some dingbat throwing raw meats around. lol
Our waiter was very friendly and knowledgable about gluten free. Since I was sharing with a gluten-eater, we had to only choose things from the gf menu. There were lots of choices, and with the chocolate fondue, some of the dippers included gf brownie bites (which were amazing), marshmallows, gf poundcake, and fruit. With the cheese, they serve whole grain gluten free bread. It tasted like buckwheat. Very flavorful. Definitely check it out if you want something special.
The Melting Pot goes above and beyond when taking care of the Celiac guest! We had the most amazing dining experience here. By telling the host we were Celiac when we made the reservation, they were completely prepared for us when we arrived. The waiter walked us through the menu, made all necessary changes to our meal choices and even suggested drinks that were gluten free. Fantastic service, wonderful food. I wish other restaurants were as trained and prepared as the Melting Pot!
It is a rare occasion when a restaurant can accommodate BOTH my gluten and soy allergy without issue and still leave me with plenty of options. Chris, our server, was knowledgable and made sure that everything was gluten and soy free. I was able to bring in gluten and soy free chocolate chips for my dessert and used a plate of fruit since the GF muffin had soy and the GF brownie shared equipment. They also gave me a separate pot to avoid cross contamination with my son's dipping. This was an amazing meal where instead of a limited amount of items, I was able to feast! Love MB Melting Pot!!
Staff was very well trained and I had a great experience. I know of other Melting Pots that offer more options such as having gluten free bread(we were offered chips with the cheese) and gluten free brownies. I did get the impression that we could bring our own and it wouldn't be a problem. The only course I was really left wanting more in was the chocolate one. Overall great experience in the end.
Have eaten here twice now. It's amazing- the food is prepared before you (fondue) and they bring out plates of dipables for your cheese or chocolate. Servers are very well trained on how to handle GF requests in both small and large parties. As long as they continue to hold this standard of care for allergies, I'll eat there every chance I get.
Wonderful food! Waitress was very knowledgeable, but did make the cheese with an ingredient I couldn't have. I had looked over the menu closely so I informed her as soon as she put it into the cheese and she automatically took it away and made a new one, so be aware of what it says you can and cannot have on the menu. LOVED the gluten free chocolate brownies that they gave with the chocolate fondue for dessert!
I feel as though the restaurant is well prepared for a great GF experience, but my waitress brought chocolate with graham crackers mixed in to our completely GF table. There's no telling how long my son an I, both celiac sufferers, will deal with the after effects. And, truthfully, $150 to feed three people when we have to cook it ourselves? I'm not feeling it. There are sooo many great GF friendly eateries in the St. Louis metro, there's no reason to settle!
Food was good and knowledge level was excellent. They even had GF brownies and cake. The manager happened to mention that he was GF. Our server said that they had completed additional training on gluten earlier in the day. Most of the items on the menu are naturally GF.
We went to the Melting Pot for our anniversary. The GIG training certificate is hanging in the lobby. The server asked us a few questions after we requested the gf menu. The service was great, we ordered the cheese fondue and she brought extra apples and veggies for dipping. She also explained all the ingredients in the sauces for our entrees and everything tasted delicious. Even though it is pricey, I would go back again for a special occasion!
This place is absolutely wonderful. They offer GF substitutes for all their courses. They have delicious gf bread that they bring out to dip in the cheese fondue and they have gf brownies for the chocolate fondue. The sever was very knowledgable about what I could and couldn't have on the menu. It's pricey, but totally worth every penny.
This is a great place to eat! The staff is very knowledgeable on the topic and you can prevent cross-contamination by asking for the server to make the same thing in two separate pots. (1pot for gluten-free, 1 pot for gluten) They have a gluten-free menu with substitutions so that you can enjoy all the dipping you want! Very popular in my family!
Melting pot has great gluten free menu - love having gluten free bread to dip in my cheese. Let them know when you make reservations if you are celiac and are dining with gluten eaters, you need another fondue pot. Fortunately, I was in a party of four an two of us were gluten free, so we shared and the other two had there own fondue pot. With gluten free menu, I can eat the chocolate fondue again - which is in my opinion the best part. Staff I came across was knowledgable which made a fun night out less stressful.
Absolutely horrible experience. I CANNOT believe this restaurant is GIG trained and approved. Yes, they give you a gluten free menu. This means ABSOLUTELY nothing when other people in your party are dipping into the same fondue pots with non GF foods. We spent over $100 for a meal for 2. First course, 2 cheese fondue pots brought to the table, both GF. Within seconds bread was being dipped into them by others at the table. They had no gluten free bread, but it wouldn't have mattered anyway. There was wheat in both fondue pots within seconds. The meat round. They bring you meats to cook in shared pots on the table, which again are gluten free. They bring you a gluten free plate of meats. All wonderful, EXCEPT, others at the table are dipping teriyaki and other gluten covered items into these pots. I skipped the cheese round, but how am I supposed to eat my meat? I was glutened by the meat round. You can't separate out a cooking pot when there are 6 people at a table sticking skewers from one into the other with wheat products. I was able to separate the dessert fondue into bowls, after everyone knew I was ticked and they should let me get some before they stuck wheat things into these. But by the time dessert was there, I was already glutened. AT home in pain from a very expensive meal I wasn't able to eat much of, which still made me sick. NO WAY is this place celiac friendly. GIG needs to research the way this place works because there will be lawsuits if this continues.
I love this place. I have been 5 times within the last year. The staff is so knowledgable and the manager is great. I feel like I can eat like a "normal" person here. The recent addition of GF bread, brownies, and pound cake has only made it better!
the food was excellent! however, they cross contaminate the food when they have you share a plate with the person your with that is not gf. They also had us share the same cheese that did have gf beer. however they informed me that they didn't know where the gf bread was and think they are waiting on a shipment. they gave my husband regular bread to dip in there. that also cross contaminate the cheese. i might as well have taken a bite out of bread. i have a wheat allergy and swell when i eat anything wheat. gig certified? i think they skipped a lesson!
They now offer gluten free bread, chips and brownies. Now better than ever! Awesome place to go for Celiacs! Or anyone who needs to avoid gluten :-) Great food and service.
We have been here only once since my diagnosis. They were extremely helpful. My only concern was that I could get all GF items but they still offered the regular menu to my husband. Not exactly a smart move since we would be using the same dipping pot. Obviously he chose items which were GF in order to make sure of no cross contamination.
Our waiter was very good and told us immediately the best gf choices to eat!
I had an amazing time at melting pot and was very surprised that they can actually handle GF really well. I had special bread for my cheese fondue and my friend made sure to only dip veggies or fruits in the same bowl as mine. So it requires an agreement with the whole table to actually be careful with what we dip in the pot but as the GF bread tastes great (tastes like a 'normal' whole grain bread), no one really cared. For dessert they also had special cakes to dip in the chocolate. So I was able to get a great dinner without feeling odd or left out of the fun. I initially was planning to just take a salad to still spend the evening with my friends and ended up having a great meal!
This branch has been knowledgable, helpful, and full of delectable GF food! Their dessert platter has brownies, pound cake, cheesecake, fruit, marshmallows, and rice crispier treats, and of course the melted chocolate for dipping, all GF. One of my favorite spots for date night.
Staff is very knowledgeable about what can be done gluten free. I love it here because i feel like I got the whole meal from cheese Fondue to dessert!
We had an amazing dinner last night. The gluten-free menu is detailed, listing exactly what changes need to happen in which dishes (some of the cheese fondues substitute Redbridge beer for the lager beers, no croutons on salads, etc). We had the Endless Fondue special, which gives you four courses (cheese, salad, entree, dessert) with unlimited meats for your entree. The cheese fondue came with gluten-free brown bread; we had to skip the teriyaki sirloin and the spinach ravioli on the entree; dessert had gluten-free brownies and pound cake. Their gluten-free items come from French Meadow Bakery. I recommend getting the premium cheese fondue dippers as well; the meats really add nuance to the course. A nice, leisurely, 3-hour dinner.
My favorite restaurant! We've eaten here many times. They have so many gf options and the staff is very knowledgeable. They even have gf bread for the cheese fondue course as well as gf brownies and pound cake with the chocolate fondue course. Everything is delicious!
Love, love, love this place and come as often as I can. Most of the menu is naturally gf. Staff is very knowledgeable. Gf bread dippers for cheeses. Easy substitutions for combinations that have gluten containing items. Gf chocolate dippers including brownies. Yum!
Dined here twice. Safe for Celiac - but ask to speak with a manager. You will need to ask them not to bring sauces with gluten to your table. Very delicious. The dessert chocolate fondue with GF brownies is very good!!!
I went to the Melting Pot with a group of friends. In order for this to be gluten free, you must order separate from everyone and ask everyone else not to get gluten containing items. It doesn't feel very good in a large crowd. I ordered a side salad and emphasized that it had to be gluten free, they brought it out and presented it to me with croutons. There was a vegan in the group, he got a salad, they brought his out with cheese. Terrible service, terrible knowledge about gluten free and cross contamination.
Very accommodating of GF requirements, including GF beer for cheese fondue
Pre-celiac favorite restaurant. After going GF, I went and after ordering off the GF menu and making sure the server knew I was GF, I was still served pasta on my plate and beef with teriyaki sauce. Luckily I knew better. The server was not knowledgeable about GF.
Maybe they've improved since, but my experience earlier this year was not a good one. Only some of the staff seemed trained on GF and Celiac. Food tasted great but I had a bad reaction after.
Great experience! Gluten free bread, brownies, and pound cake
I cannot say enough, just how wonderful our experience here was :) Staff was knowledgeable and even aware of how "items manufactured near gluten" would be unacceptable for a celiac such as myself. Came here for an early birthday dinner and felt welcomed and very safe. Food was all delicious and nothing was missing from the experience, except the gluten. Even had brownies and pound cake that were gluten free!
it was good! you cook eveything at your table in your own pot, so as long as you are with other diners who don't mind a gf meal, it seems pretty safe!
They have great options and great food.
Gluten knowledgable, but they achieve GF status by merely eliminating gluten containing items. Had dinner that was safe (thank you GIG) but it was very boring. Looking at neighboring tables and their orders coming out, I saw what the meals are supposed to look like. Ours certainly weren't that appetizing or filling! I wanted to stop on the way home because I was still hungry upon leaving.
Staff is always knowledgeable and food great. They let me take my own gf Rice Krispies treats!
Expensive but worth going at least once for the dining experience. I wouldn't go again for that Much money only because I didn't feel like they had a lot of options. they staff was friendly though and I loved the atmosphere.
While the melting pot is one of my favorite restaurants, I will not be visiting this location. My husband called and made reservations and it was noted on our reservation that we needed gluten free menus and that my son had an allergy and needed to be seated as far away from te bar which allows smoking as possible. When we arrived, the hostess paid no regard to our previously discusses requests and tried to seat us directly next to the bar. When we asked for a different location, she was very irritated. She finally walked us to the back table after trying to seat us too close multiple times. Then she handed us regular menus. When we requested gluten free menus, she was even more irritated. She finally brought the Menus back and we were prepared to order...however, no wait staff had even so much as said hello. In fact, we waited so long to even be spoken to that we had time to get angry about the wait, look up the contact information for another restaurant, call said restaurant, speak to their kitchen manager about our allergies, and get up to leave before anyone even so much as looked twice at our table. Very poor service with no regard to serious allergies.
Most of the entrees are gfree. Great food!
Very expensive but so good. It's not just a meal, it's an experience. Staff is helpful and much of the menu os GF.
Don't go while on a diet that's for sure! Loved it!
Brand new gluten free additions to their already extensive GF menu. I had to post on here when i saw the other, mediocre review. By far my favorite place to dine bc of the fantastic food, extremely well trained servers and kitchen staff, as well as fun, eventful experience. Blows all other GF friendly restaurants out of the water and it's only getting better. Our most recent server was very G and wheat intolerant and explained how all staff undergo continuous GF and allergy training & that everyone there gets excited to provide quality food that caters to any and all food allergies.
Melting Pot has a separate gluten free menu that is very clear and comprehensive. If you call ahead, you can get a table with two pots so you don't have to worry about double-dipping with your non-GF friends. They substitute gluten free beer in the cheese dip, and corn chips instead of bread dippers. The only bummer is dessert, because you can't have any of the yummy baked goods to dip in the chocolate. However, they give you tons of fruit and that's great, too. The best part is that the servers are trained to deal with GF people and they know their stuff.
Amazing! Lots of GF options! Very accommodating!
wonderful gluten free menu + they have gluten free bread & cake
The food was delicious as usual but we had some difficulties. Maybe it was just a fluke occurence...my silverware were dirty, one of my glasses had dried stuff on the inside, another drink had something floating in it, my plate had something dried on it as did the replacement plate, and one of the dips had something red anx yellow on top (it's a white dip). They also brought us bread when we asked not to have any. Once our waitress reached our table she realized and took it back. Like I said, it was probably a fluke because it was very busy, and I've never had a problem like this at a melting pot before. I will try this place again, since the food was delicious and I had no adverse reactions.
the staff is great at making recommendations.
We only went for dessert, but we loved it! The plate they bring of dippers was heaping! It was obviously just the fruit and marshmallows, but we got way more food than usually comes on the dessert dippers plate. The waitress was very helpful and informed about my needs. Now if only this place was cheaper....
Service was incredible! I mentioned I had a gluten allergy and they were extremely accommodating. I went with my boyfriend, who is not GF, and they brought out seperate GF options (bread & dessert) so we could both enjoy it equally. Definitely will be back soon!
Was really unimpressed. Had a hope it would be amazing, but that was pretty well crushed. Mid grade food. Land and sea was decent. Fondue was ok, I was surprised that they could not figure out how to substitute the lack of bread and chips with something else. Ended up being very expensive for almost average meal. Service was average. They do keep the gf food separated correctly though'
food is good...takes too long to get your food...especially if you bring your kids....
Excellent food and knowledgable staff!
Very knowledgable on GF. We bring our GF bread for our cheese course and some dippers for dessert as well. They have veggie and fruit dippers for both cheese and dessert, but we still like to bring some Gf options for the others. It is nice to still be able to enjoy a place a used to like so much prior to my diagnosis.
Cheese Fondue with gf bread. Really tasty bread from gf creations terrific ambiance. We went for anniversary. Have to go back just for dessert!
Gf fondue had great time and ambiance. Currently only Scottsdale store in az has gf bread. It was awesome from gf creations
Had a fun tasty meal. I brought my own udi's baguette precubed. I should have brought some GF brownies, cookies, or cake. I think that the restaurant could offer some of these items, but at least u can bring it in. Only one burner per table for four, so everyone eating will have to eat gluten free!
If we could give this place 8 stars we would, staff is very well educated, and the food is to die for. They have fantastic options for gluten free dining and the experience is unique
Great food! A bit pricey but worth it! They go out of their way to make sure you are safe.
Very knowledgable wait staff.
I have eaten here a few times and each time has been Awesome! The staff is well informed on what is and isn't gluten free. They have lots of gluten free options. Since the cake and a few other items on the dessert tray were not gluten free they substitute them for other yummy foods like pineapple and even added extra. EVERYTHING was sooooooo good I wish I could eat there regularly if it wasn't do pricey.
Love this place! Great GF breads for dipping in cheese (made with broth instead of beer), Lots of meat and sauce options, awesome GF brownies and treats for dipping in chocolate. Knowledgable and accommodating. Great food and ambiance - but spendy and lengthy meal (4 courses!). Definitely worth the money - for special occasions.
Excellent great food and service
Our server was extremely knowledgeable and provided me with excellent choices and service. She also brought and informed me of Corn chips that were processed in a facility with other things and allowed me to make the determination. Also made the experience compatible with my non-gluten worrying family.
Excellent choice for gluten free eating. Waiter was very educated in the items that were and weren't gluten free and was very willing to make substitutions. I reviewed the menu online prior to going because that is what I usually need to do, but in this case it wasn't necessary. would definitely go again soon.
was a bit of an ordeal getting a truly GF meal. among many things, waiter actually brought bread to our table right after a lengthy discussion about what is safe and what isn't. wasn't exactly confidence inspiring. food was good but omg expensive: with tip, $200 for four people--and one of us was a four-year-old!
Very expensive but sooooo good! They are very good about working around any food sensitivities, not just gluten. Very romantic environment, but a nice place to take the kids now and again.
This place is amazing!!! They have a great gluten free menu and there food is simply amazing!!!! It's also a ton of fun and there staff is great!! My husband said our waiter was the best he has ever had!!!! Truly amazing!!!! :-)
Awesome food! Love the GF menu!! Knowledgable staff and very helpful!
Love this restaurant!! From the attention to detail to the taste this is the place for an enjoyable GF eating experience.
Went for dinner. Great experience with staff and good food.
Excellent meal. Very knowledgeable about gluten-free and careful about contamination. You can relax and enjoy the meal. Mahalo!
They have gluten free bread for the cheese fondue and also gluten free desserts for the chocolate fondue.
Love love love this place! They are very knowledgeable & food is great!
excellent! well worth the $!
Super fun venue! Here they totally understand the need to be gluten free. Even to the point of offering separate dipping pots and bringing me corn chips to dip with. I've been coming here with large groups and my family for years and have never had a contamination issue! If your waiter does not seem to understand, ask for a manager.
fun atmosphere. waiter didn't know what gluten free meant.
Had a great experience. The tortilla chips are not on the gf list because of possible cc. But I had them and was fine. The only thing I missed was the Rice Krispies treats!!
All u have to do is say u r ordreing from the gluten free menu and they give u a special menu to order off
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