I’m rating this 1 star, because I got very sick after eating here and was miserable. I double checked with the server as well. On top of getting sick, my husband and I did not think it was worth the price.
— Not at all
— Not Much/None
— Poor
My partner was glutened here after TRIPLE CHECKING with the server.
After asking for a gf version of a dish that said gluten free with substitution, it was brought out with two suspicious items. We asked if those items had gluten, and they brought a new dish with one of them removed but said the other one was gluten free.
The next day, my partner felt like she had been glutened. We called the restaurant, and it was confirmed that they served her gluten EVEN AFTER CHECKING THREE TIMES!
They assured me this issue should be resolved, but please be careful if you go. The dish was The Garden Pot, and the items that contain gluten were the pasta (obviously), the veggie bratwurst, and the beyond meat.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Very celiac friendly!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Food was so good, tons of GF options. GF bread was great with the cheese fondue, and the dessert platter was amazing! Definitely the safest I’ve felt in a restaurant since being diagnosed with celiac.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Celiac here! Absolute favorite place to eat. Never have gotten sick. Staff is very knowledgeable. Lots of options. Fantastic!!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Most/All
— Excellent
My absolute favorite place to eat! Everything is delicious and they are so good about gf options!
— Very
— Most/All
— Excellent
Our waiter was very knowledgeable on gluten free options and made our experience feel just like the normal one! We had the NYE menu and got the red pepper bisque, Caesar salad, GF bread, chips and veggies with cheese fondue, scallops, shrimp, chicken, filet and GF brownies, cookies, marshmallow and fruit with chocolate! So delish and did not get sick. 10/10 recommend!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Food was wonderful, good options for my son with celiac. Staff was careful and knowledgeable about safety.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We had cheese snd chocolate. They provided gf dippers and seemed to have safety protocols in place. Our server was Sydney. She was very nice and clearly understood celiac concerns.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Our waiter was extremely knowledgeable and said it was the most gluten free knowledgeable restaurant he had ever worked for. Our food was excellent. They had gluten free bread, brownies and sponge cake for dipping.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great food, did not get sick afterward. They were very accommodating. I did have to remind the waiter to bring out gf dessert. Very yummy!
Went with my family and I am the only one with a gluten Sensitivity. My mom let them know ahead of time and I had a separate plate for everything. My waiter, Alex, was amazing on his own but he was great to explain the differences and my options. It was a great experience!
My husband has celiacs. We have been to the melting pot twice and had a great experience both times. Staff seems very knowledgeable.
Yes
Yes
Really did a great job making sure everything was gluten free and giving options and substitutions
Yes
This restaurant is phenomenal! Our waiter was very knowledgeable, and pretty much anything on the regular menu can be made gluten free. They even brought out gluten free brownies and cake for chocolate fondue dessert! The only issue you may run into is the cross contamination in the fondue pot. However, the guests that came with you can order gluten free too with barley any difference to their meal. As long as they're okay with doing that, this place is considered 100% GF in my mind! :)
Wow, what a great experience we had. My 11 year old daughter has celiac and has always loved the Melting Pot, but this time they outdid themselves. It's been about a year since we took her there (because it's not cheap), and they made a few changes that she was absolutely thrilled with. Three of us went, we asked for a table with two burners and a gluten free menu, and they were happy to oblige. When the first course came out (cheese), my daughter lit up. They now have g-free bread for her to dip in the cheese. Way to go! She was beyond excited. Then, at dessert, she got another surprise with g-free brownies to dip in the chocolate fondue. They made what was already a great g-free option even better. I just wish it was a little cheaper.
Yes
Absolutely horrible experience. I CANNOT believe this restaurant is GIG trained and approved. Yes, they give you a gluten free menu. This means ABSOLUTELY nothing when other people in your party are dipping into the same fondue pots with non GF foods. We spent over $100 for a meal for 2. First course, 2 cheese fondue pots brought to the table, both GF. Within seconds bread was being dipped into them by others at the table. They had no gluten free bread, but it wouldn't have mattered anyway. There was wheat in both fondue pots within seconds. The meat round. They bring you meats to cook in shared pots on the table, which again are gluten free. They bring you a gluten free plate of meats. All wonderful, EXCEPT, others at the table are dipping teriyaki and other gluten covered items into these pots. I skipped the cheese round, but how am I supposed to eat my meat? I was glutened by the meat round. You can't separate out a cooking pot when there are 6 people at a table sticking skewers from one into the other with wheat products. I was able to separate the dessert fondue into bowls, after everyone knew I was ticked and they should let me get some before they stuck wheat things into these. But by the time dessert was there, I was already glutened. AT home in pain from a very expensive meal I wasn't able to eat much of, which still made me sick. NO WAY is this place celiac friendly. GIG needs to research the way this place works because there will be lawsuits if this continues.
No
Our server was extremely knowledgeable and provided me with excellent choices and service. She also brought and informed me of Corn chips that were processed in a facility with other things and allowed me to make the determination. Also made the experience compatible with my non-gluten worrying family.
Never on my radar, BUT I read an article by Gluten Free Dad about how it is Gluten free safe spot certified by an independent company. We were surprised at how well versed the employees were the variety offered. So far no one has gotten sick. Everything is brought/made in front of you by you and everything was labeled on the menu. The dessert was the best! GF brownie and cookie that weren’t hard as a rock. I doubled checked with the waitress every time and she wasn’t annoyed by my questions!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The waiter was extremely knowledgeable and answered all the questions I had. Almost all of the cheeses could be made gluten-free, they had gluten-free bread to dip in the cheese, and gluten-free brownies and snickerdoodles to dip in the chocolate. Amazing experience and didn’t get sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Menu has labels for GF options. When I’m able to have an appetizer, main course AND dessert at dinner I appreciate it. They have GF bread for cheese dip appetizers. And GF brownies for chocolate dip dessert and (for a small up charge) macarons! Don’t sleep on The Melting Pot!
— Most/All
— Excellent
Wonderful gluten free experience. Very knowledgeable staff and the food was delicious. There’s really barely any difference between the gluten and non gluten platters.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Our waiter seem very well informed. He reviewed the menu with me to ensure that I knew what could be offered gluten-free as food came out to the table. They confirmed what was gluten-free. We had our own pot to cook in separate to the people that we were with, I would definitely eat here again
— Somewhat
— No gluten-free information on the menu
— Some
— Good