The Melting Pot

3.5 stars 3.5 out of 5 4 ratings

1205 Butterfield Rd, Downers Grove, IL 60515

(630) 737-0810
$$$$ Over $25 per entree
Gluten-Free Features

Gluten-Free Menu, Dessert


Restaurant, Chain

GiG trained
Worked with Gluten Intolerance Group on their gluten-free menu. Special training is required for staff.
  • User profile picture thumbnail
    5 ratingAugust 03, 2014

    The waiter I had at this Melting Pot was super great. He was well trained and informed and kept reminding US how to keep our food from being cross contaminated. Their new-er Gluten Free Brownies are GREAT.

  • User profile picture thumbnail
    1 ratingJuly 15, 2014

    The staff is not trained well! The started to give us regular beer with our cheese then realized he messed up. I had to remind him that the teriyaki sauce was not gluten free.

  • User profile picture thumbnail
    3 ratingJuly 13, 2011

    fun atmosphere. waiter didn't know what gluten free meant.

  • User profile picture thumbnail
    5 ratingAugust 28, 2014

    1 Galleria Dr, Buffalo, NY 14225

    Amazing customer service and gluten free awareness from our waitress named Kelly!! I have never had such a wonderful experience at a restaurant! The owner of the restaurant came out to congratulate us on it being our wedding day and even have us a free glass of champagne! A must go!

  • User profile picture thumbnail
    5 ratingAugust 26, 2014

    1200 Douglas Ave, Longwood, FL 32779

    The servers are extremely knowledgeable. They carry Udi's bread and brownies for dipping.

  • User profile picture thumbnail
    1 ratingAugust 18, 2014

    4000 Five Points Dr., Suite 119, Arlington, TX 76018

    The dr. Thinks eating fondue here gave my husband and I h.pylori.

  • User profile picture thumbnail
    5 ratingAugust 17, 2014

    2348 Solomons Island Rd, Annapolis, MD 21401

    I had a wonderful experience with my friends. Food was great and staff knowledgeable

  • User profile picture thumbnail
    5 ratingAugust 10, 2014

    14 Grove St, Darien, CT 06820

    Went for my birthday, first time. It was amazing! My husband and I both loved it - it was a fun and romantic experience, and the food was great. The menu was confusing, but the server was very helpful explaining it and providing suggestions. I am gluten free (celiac) and they have a separate menu to accommodate. The server was also knowledgeable and attentive to my diet, and since a lot of the food is prepared at the table (so you can see what goes into everything) I felt pretty safe. To be extra cautious in the kitchen, she confirmed the severity of my diet. In terms of food, everything tasted amazing. We had the cheddar fondue as a starter, shared an entrée (my husband loved the curry dipping sauce), and then ended with dessert. It is a bit pricey, but the food quality was really good and it was a great experience.

  • User profile picture thumbnail
    4 ratingAugust 09, 2014

    888 W Big Beaver Rd, Troy, MI 48084

    waitress was very knowledgeable. pricy but good and no issues. gf bread, brownies and cupcakes for dipping.

  • User profile picture thumbnail
    5 ratingAugust 08, 2014

    4014 Townsfair Way, Columbus, OH 43219

    Amazing! One of my favorite places.

  • User profile picture thumbnail
    5 ratingAugust 01, 2014

    901 5th Ave, San Diego, CA 92101

    Had a wonderful 4-course meal. Our server was so helpful with our gluten free options that I felt completely safe. Even the drink menu specified gluten free. Their GIG training goes a long way towards putting me at ease too. The gluten free bread, brownies and pound cake were called out when she put them on the table, something I appreciate when a thing looks like it's gluten doppelganger. No one at my table was eating gluten, so dipping into the same mixture was always safe for me (the server made sure we understood that aspect). Also, the gluten eater didn't feel like they were settling for less with the gluten-free options. The price is high, but fair for such a lengthy meal and wine. When you make your reservation, plan on being there for something like 2 hours if you're having 4-courses. It was a lovely time and I still felt great the next day too. Recommended that you go with someone you trust since you cook raw things at the table - don't want some dingbat throwing raw meats around. lol

  • User profile picture thumbnail
    2 ratingJuly 21, 2014

    302 108th Ave NE, Bellevue, WA 98004

    I didn't read the fine print where it says reservations are required. We did not get to eat here. So not sure what the food rating would be.

  • User profile picture thumbnail
    5 ratingJuly 20, 2014

    4 E Sheridan Ave, Oklahoma City, OK 73104

    Our waiter was very friendly and knowledgable about gluten free. Since I was sharing with a gluten-eater, we had to only choose things from the gf menu. There were lots of choices, and with the chocolate fondue, some of the dippers included gf brownie bites (which were amazing), marshmallows, gf poundcake, and fruit. With the cheese, they serve whole grain gluten free bread. It tasted like buckwheat. Very flavorful. Definitely check it out if you want something special.

  • User profile picture thumbnail
    5 ratingJuly 19, 2014

    1 Galleria Dr, Buffalo, NY 14225

    Been here twice and both times I experienced excellent staff and gf awareness. Both times the managers came out to ask us how our meal was going as well. Free champagne toasts for birthdays as well. And of course delicious food.

  • User profile picture thumbnail
    5 ratingJuly 17, 2014

    6816 Odana Rd, Madison, WI 53719

    The GF bread for dipping is better than the non-gf bread!

  • User profile picture thumbnail
    5 ratingJuly 07, 2014

    888 W Big Beaver Rd, Troy, MI 48084

    My favorite restaurant EVA! Only got sick once but it was my own fault for not cooking my food thoroughly. Make sure u ask for vegetable oil base not beer base in your cheese.

  • User profile picture thumbnail
    5 ratingJune 27, 2014

    19420 N 59th Ave, Glendale, AZ 85308

    Their GF menu is awesome. The dessert is the best I've had anywhere

  • User profile picture thumbnail
    5 ratingJune 26, 2014

    334 E Mountain Ave, Fort Collins, CO 80524

    The Melting Pot goes above and beyond when taking care of the Celiac guest! We had the most amazing dining experience here. By telling the host we were Celiac when we made the reservation, they were completely prepared for us when we arrived. The waiter walked us through the menu, made all necessary changes to our meal choices and even suggested drinks that were gluten free. Fantastic service, wonderful food. I wish other restaurants were as trained and prepared as the Melting Pot!

  • User profile picture thumbnail
    5 ratingJune 24, 2014

    7549 W Sand Lake Rd, Orlando, FL 32819

    Eating here tonight was a great experience. The staff was well trained in what a celiac patient needs. I was given GF bread to dip in cheese and both GF sponge cake and brownies to dip in the chocolate. great experience.

  • User profile picture thumbnail
    5 ratingJune 22, 2014

    5001 N Kings Hwy, Myrtle Beach, SC 29577

    It is a rare occasion when a restaurant can accommodate BOTH my gluten and soy allergy without issue and still leave me with plenty of options. Chris, our server, was knowledgable and made sure that everything was gluten and soy free. I was able to bring in gluten and soy free chocolate chips for my dessert and used a plate of fruit since the GF muffin had soy and the GF brownie shared equipment. They also gave me a separate pot to avoid cross contamination with my son's dipping. This was an amazing meal where instead of a limited amount of items, I was able to feast! Love MB Melting Pot!!

  • User profile picture thumbnail
    4 ratingJune 15, 2014

    2 N B St, San Mateo, CA 94401

    Staff was very well trained and I had a great experience. I know of other Melting Pots that offer more options such as having gluten free bread(we were offered chips with the cheese) and gluten free brownies. I did get the impression that we could bring our own and it wouldn't be a problem. The only course I was really left wanting more in was the chocolate one. Overall great experience in the end.

  • User profile picture thumbnail
    5 ratingJune 12, 2014

    831 Rte 10, Whippany, NJ 07981

    I love that everything gluten free here is save. I haven't had a bad reaction to it yet. Been here about three times already. The waiters are very informed and are really helpful with the information!

  • User profile picture thumbnail
    5 ratingJune 10, 2014

    1 E Broad St #100, Bethlehem, PA 18018

    Have eaten here twice now. It's amazing- the food is prepared before you (fondue) and they bring out plates of dipables for your cheese or chocolate. Servers are very well trained on how to handle GF requests in both small and large parties. As long as they continue to hold this standard of care for allergies, I'll eat there every chance I get.

  • User profile picture thumbnail
    4 ratingJune 10, 2014

    1410 Colonial Life Blvd W, Columbia, SC 29210

    Wonderful food! Waitress was very knowledgeable, but did make the cheese with an ingredient I couldn't have. I had looked over the menu closely so I informed her as soon as she put it into the cheese and she automatically took it away and made a new one, so be aware of what it says you can and cannot have on the menu. LOVED the gluten free chocolate brownies that they gave with the chocolate fondue for dessert!

  • User profile picture thumbnail
    1 ratingJune 02, 2014

    6683 Delmar Blvd, University City, MO 63130

    I feel as though the restaurant is well prepared for a great GF experience, but my waitress brought chocolate with graham crackers mixed in to our completely GF table. There's no telling how long my son an I, both celiac sufferers, will deal with the after effects. And, truthfully, $150 to feed three people when we have to cook it ourselves? I'm not feeling it. There are sooo many great GF friendly eateries in the St. Louis metro, there's no reason to settle!

  • User profile picture thumbnail
    5 ratingMay 25, 2014

    21525 Hawthorne Blvd, Torrance, CA 90503

    Food was good and knowledge level was excellent. They even had GF brownies and cake. The manager happened to mention that he was GF. Our server said that they had completed additional training on gluten earlier in the day. Most of the items on the menu are naturally GF.

  • User profile picture thumbnail
    5 ratingMay 12, 2014

    4931 S. Route 59 Naperville, IL 60564

    We went to the Melting Pot for our anniversary. The GIG training certificate is hanging in the lobby. The server asked us a few questions after we requested the gf menu. The service was great, we ordered the cheese fondue and she brought extra apples and veggies for dipping. She also explained all the ingredients in the sauces for our entrees and everything tasted delicious. Even though it is pricey, I would go back again for a special occasion!

  • User profile picture thumbnail
    5 ratingMay 07, 2014

    707 W Main Ave, Spokane, WA 99201

    Great experience! Seemed very knowledgable on GF and had many options. Of course the price was outrageous, but that that's the Melting Pot! The food was delicious and you do leave very full and happy though, which makes up for it.

  • User profile picture thumbnail
    5 ratingMay 07, 2014

    1 Galleria Dr, Buffalo, NY 14225

    Love love love this place they have gluten free bread now and pound cake and brownies I go every year for my anniversary they're excellent

  • User profile picture thumbnail
    5 ratingMay 06, 2014

    2 Bridge Ave, Red Bank, NJ 07701

    Delicious food complete with gluten free bread and brownies!

  • User profile picture thumbnail
    5 ratingApril 26, 2014

    2045 S Hurstbourne Pkwy, Louisville, KY 40220

    Great food and great GF menu. They offer most everything on the menu GF and they have GF dippers (bread, brownies, etc.) rather than having to go without! Very happy and will definitely be back.

  • User profile picture thumbnail
    5 ratingApril 24, 2014

    5001 N Kings Hwy, Myrtle Beach, SC 29577

    Great place and many gluten free choices. Servers well trained in gluten allergy and ingredients. servers took great caution not to cross contaminate and also instructed guests what to do to avoid cross contamination. food and service was excellent.

  • User profile picture thumbnail
    5 ratingApril 21, 2014

    751 Easton Rd, Warrington, PA 18976

    This place is absolutely wonderful. They offer GF substitutes for all their courses. They have delicious gf bread that they bring out to dip in the cheese fondue and they have gf brownies for the chocolate fondue. The sever was very knowledgable about what I could and couldn't have on the menu. It's pricey, but totally worth every penny.

  • User profile picture thumbnail
    5 ratingApril 07, 2014

    11811 U.S. Highway 1, North Palm Beach, FL 33408

    Love love this restaurant . Great service. Fun time!

  • User profile picture thumbnail
    5 ratingApril 06, 2014

    11023 Montgomery Road, Cincinnati, OH 45249

    This is a great place to eat! The staff is very knowledgeable on the topic and you can prevent cross-contamination by asking for the server to make the same thing in two separate pots. (1pot for gluten-free, 1 pot for gluten) They have a gluten-free menu with substitutions so that you can enjoy all the dipping you want! Very popular in my family!

  • User profile picture thumbnail
    5 ratingApril 05, 2014

    3610 Satellite Blvd, Duluth, GA 30096

    loved all the options.... even gf dessert for dipping

  • User profile picture thumbnail
    5 ratingApril 05, 2014

    475 Haywood Rd, Greenville, SC 29607

    Excellent GF options and staff very educated!

  • User profile picture thumbnail
    5 ratingApril 01, 2014

    959 Parkway #2, Gatlinburg, TN 37738

    Melting pot has great gluten free menu - love having gluten free bread to dip in my cheese. Let them know when you make reservations if you are celiac and are dining with gluten eaters, you need another fondue pot. Fortunately, I was in a party of four an two of us were gluten free, so we shared and the other two had there own fondue pot. With gluten free menu, I can eat the chocolate fondue again - which is in my opinion the best part. Staff I came across was knowledgable which made a fun night out less stressful.

  • User profile picture thumbnail
    1 ratingMarch 22, 2014

    125 W Station Square Dr, Pittsburgh, PA 15219

    Absolutely horrible experience. I CANNOT believe this restaurant is GIG trained and approved. Yes, they give you a gluten free menu. This means ABSOLUTELY nothing when other people in your party are dipping into the same fondue pots with non GF foods. We spent over $100 for a meal for 2. First course, 2 cheese fondue pots brought to the table, both GF. Within seconds bread was being dipped into them by others at the table. They had no gluten free bread, but it wouldn't have mattered anyway. There was wheat in both fondue pots within seconds. The meat round. They bring you meats to cook in shared pots on the table, which again are gluten free. They bring you a gluten free plate of meats. All wonderful, EXCEPT, others at the table are dipping teriyaki and other gluten covered items into these pots. I skipped the cheese round, but how am I supposed to eat my meat? I was glutened by the meat round. You can't separate out a cooking pot when there are 6 people at a table sticking skewers from one into the other with wheat products. I was able to separate the dessert fondue into bowls, after everyone knew I was ticked and they should let me get some before they stuck wheat things into these. But by the time dessert was there, I was already glutened. AT home in pain from a very expensive meal I wasn't able to eat much of, which still made me sick. NO WAY is this place celiac friendly. GIG needs to research the way this place works because there will be lawsuits if this continues.

  • User profile picture thumbnail
    5 ratingMarch 21, 2014

    901 S Kings Dr #140b, Charlotte, NC 28204

    I love this place. I have been 5 times within the last year. The staff is so knowledgable and the manager is great. I feel like I can eat like a "normal" person here. The recent addition of GF bread, brownies, and pound cake has only made it better!

  • User profile picture thumbnail
    1 ratingMarch 12, 2014

    707 W Main Ave, Spokane, WA 99201

    the food was excellent! however, they cross contaminate the food when they have you share a plate with the person your with that is not gf. They also had us share the same cheese that did have gf beer. however they informed me that they didn't know where the gf bread was and think they are waiting on a shipment. they gave my husband regular bread to dip in there. that also cross contaminate the cheese. i might as well have taken a bite out of bread. i have a wheat allergy and swell when i eat anything wheat. gig certified? i think they skipped a lesson!

  • User profile picture thumbnail
    5 ratingMarch 07, 2014

    901 S Kings Dr #140b, Charlotte, NC 28204

    Their GF menu gets better and better every year!!!! Just had GF brownies & pound cake! The staff is very educated on the menu items & give suggestions to prevent cross contamination! I love this place!!!!

  • User profile picture thumbnail
    1 ratingMarch 02, 2014

    92 Worcester Rd, Natick, MA 01760

    skip this place. not worth it.

  • User profile picture thumbnail
    5 ratingMarch 01, 2014

    814 15th St, Sacramento, CA 95814

    They now offer gluten free bread, chips and brownies. Now better than ever! Awesome place to go for Celiacs! Or anyone who needs to avoid gluten :-) Great food and service.

  • User profile picture thumbnail
    1 ratingFebruary 10, 2014

    111 N Central St, Knoxville, TN 37902

    Food was good but I got glutened. Was very disappointed that it was so expensive and I got sick, especially since I placed my order with the manager. Would have thought that would have decreased my chance of any issues.

  • User profile picture thumbnail
    4 ratingFebruary 08, 2014

    232 E Broughton St, Savannah, GA 31401

    We have been here only once since my diagnosis. They were extremely helpful. My only concern was that I could get all GF items but they still offered the regular menu to my husband. Not exactly a smart move since we would be using the same dipping pot. Obviously he chose items which were GF in order to make sure of no cross contamination.

  • User profile picture thumbnail
    5 ratingFebruary 02, 2014

    2201 Uptown Loop Road Northeast #1A, Albuquerque, NM 87110

    Our waiter was very good and told us immediately the best gf choices to eat!

  • User profile picture thumbnail
    5 ratingFebruary 01, 2014

    6100 Westheimer Rd #146, Houston, TX 77057

    Excellent menu and knowledgeable staff!

  • User profile picture thumbnail
    5 ratingJanuary 27, 2014

    2924 Battleground Ave, Greensboro, NC 27455

    I had an amazing time at melting pot and was very surprised that they can actually handle GF really well. I had special bread for my cheese fondue and my friend made sure to only dip veggies or fruits in the same bowl as mine. So it requires an agreement with the whole table to actually be careful with what we dip in the pot but as the GF bread tastes great (tastes like a 'normal' whole grain bread), no one really cared. For dessert they also had special cakes to dip in the chocolate. So I was able to get a great dinner without feeling odd or left out of the fun. I initially was planning to just take a salad to still spend the evening with my friends and ended up having a great meal!

  • User profile picture thumbnail
    5 ratingJanuary 23, 2014

    3350 Paxton St, Harrisburg, PA 17111

    This branch has been knowledgable, helpful, and full of delectable GF food! Their dessert platter has brownies, pound cake, cheesecake, fruit, marshmallows, and rice crispier treats, and of course the melted chocolate for dipping, all GF. One of my favorite spots for date night.

  • User profile picture thumbnail
    4 ratingJanuary 22, 2014

    732 Main St, Louisville, CO 80027

    Staff is very knowledgeable about what can be done gluten free. I love it here because i feel like I got the whole meal from cheese Fondue to dessert!

  • User profile picture thumbnail
    5 ratingJanuary 21, 2014

    199 Providence Pl, Providence, RI 02903

    I have been here for years before I was gf and they were so warming and even gave us extra dippers because my boyfriend isn't gluten free. He just had to wait til the end to dip the bread.

  • User profile picture thumbnail
    5 ratingJanuary 19, 2014

    3626 E Ray Rd, Phoenix, AZ 85044

    We had an amazing dinner last night. The gluten-free menu is detailed, listing exactly what changes need to happen in which dishes (some of the cheese fondues substitute Redbridge beer for the lager beers, no croutons on salads, etc). We had the Endless Fondue special, which gives you four courses (cheese, salad, entree, dessert) with unlimited meats for your entree. The cheese fondue came with gluten-free brown bread; we had to skip the teriyaki sirloin and the spinach ravioli on the entree; dessert had gluten-free brownies and pound cake. Their gluten-free items come from French Meadow Bakery. I recommend getting the premium cheese fondue dippers as well; the meats really add nuance to the course. A nice, leisurely, 3-hour dinner.


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