The Milkshake Factory
4 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
Safety Rating
4 ratings
As rated by the community
3612 Forbes Ave
Pittsburgh, PA 15213
Collections
In 1 Public Collection
Most Recent Reviews
Review
Not celiac friendly. The workers don't clean down the machines between orders.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Very knowledgeable. They will make your shake in a separate allergen station.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They have a bunch of options and took great care of the milkshake. I was handed it personally by the guy who made it (as opposed to leaving it on the counter). Super yummy great experience!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
More Reviews
Review
Great Milkshake. I felt confident having one. Friendly staff that showed the allergy list to me. It designated which shakes are GF- instead of showing which ones contained gluten. Thus, it was easy to know which milkshakes I could order. (They have many allergy options, to include dairy free- I did not have). They have a blender at the end of the counter separate from the others for the allergy shake. And mine came out first. The full of gluten milkshakes looked amazing and my family loved theirs. Everyone was happy. A great treat.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They always clean the milkshake machines when asked!
Options can very easily be detected as gluten free, but the staff is always willing to answer questions!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good vegan options
Reviews of this Chain
Review
Told the worker I had a sever gluten allergy and she took it very seriously- changed gloves, wiped down machine, and used the special allergy area/ milkshake maker. Definitely recommend. Have good dairy free as well.
Safety
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good vegan options
Review
I've gone to this location of the Milkshake Factory several times and have never been disappointed. I tell them I have a gluten allergy and they always note it on the order. The milkshake is prepared using a separate milkshake maker and ingredients from the back, and when they call the milkshake as ready, they say "allergy friendly milkshake flavor". All of the GF milkshake flavors are listed on their website. I''ve never gotten sick and I love the milkshakes here; would definitely recommend!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info