The Palms Theatres & IMAX

1 rating
$$ • Movie Theater
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
200 NE Westgate Dr
Waukee, IA 50263

Most Recent Reviews


Celiac

Overall Rating

Review


I was excited that I could eat for a dine in experience at the movie theater! The gluten free options are limited, sandwiches and burgers, but it was still exciting to be able to eat. Everything is fried in the same fryer so I got a side salad instead of fries with my burger.

Our server was training in someone, so I heard her explain that they punch the “allergy” button twice so the kitchen knows it’s serious. Initially when our food was brought out (by someone else, not our server), I noticed that my bun was the same as everyone else’s. The girl was frazzled (she just dropped a tray) so handed me a burger without saying anything and walked away before I could ask. However, the seats have a call button so I pushed that, and the person who took our order came. I asked to verify it was gluten free, and she took it away right away to talk to the chef. She came back to apologize and let me know that I was given the wrong burger but mine was being made.

When I did get food, it was delicious. I did not get sick. Just make sure to verify that it’s gluten free when you receive it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Reservations recommended
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dinner
  • Kid Friendly
  • Lunch

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