The Palms

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Chicken Fingers/Nuggets, Sandwiches
Safety Rating
3 ratings

As rated by the community

101 W Nelson St
Lexington, VA 24450

Most Recent Reviews


Celiac

Overall Rating

Review


They didn’t have gluten free roll for burger, it was bread, was tasty, not many options for celiac,

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 5 days ago read full review

Celiac

Overall Rating

Review


We visited during a big event at one of the local universities, but we were expecting such an established restaurant to be prepared for that. They were not. Service was some of the worst I’ve seen. When we mentioned allergies to the waiter, he walked away - and not to bring a manager. Food was then made incorrectly and had to be sent back. Only reason this isn’t one star is because technically, none of us got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Went because I thought they had GF chicken tenders, but they do not. My daughter got a sandwich on GF bread. Sandwich was good, but very small and skimpy on the inside. She was happy she could have fried chips though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Chicken Fingers/Nuggets
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

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More Reviews


Overall Rating

Review


This restaurant was amazing!! The staff were very knowledgeable about how food was prepared and helped me have an amazing gluten and dairy free salad. All cooked/toasted items (chicken, fish, burger buns etc) are cooked on the same grill but in their own specific spots to prevent cross contamination. The only small issue is that there are very few stand alone gluten free options and most things have to be modified in some way but this wasn’t an issue for my non celiac gluten sensitivity.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Had the nachos with gluten free chips, house salad with salmon, and the club sandwich with gluten free bread and gluten free potato chips. All were very tasty. Highly recommended. Take-out pickup was super quick (would have been nice to have curbside pickup, but they don't offer it).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

Gluten Intolerant

Overall Rating

Review


Delicious Salman salad. Knowledgeable and kind staff.

Updated 4 years ago read full review

Overall Rating

Review


Stag was very knowledgeable and made me feel at ease with ordering. Items marked GF on menu. GF bread also available for sandwiches and burgers.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very informative and helpful. Excellent gf nacho s and steak salad. Even made sure the steak was good separately. Nice find.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


This place was great! Our waitress also had Celiac and was so helpful. They are very accommodating and can adjust the ingredients to make the meal safe. I had a delicious roast beef sandwich and beet salad.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff was very knowledgeable about Celiac and cross-contamination. Great food and good service.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Awesome place, very knowledgeable about gluten free. My very picky nine year old (Celiac) asked to go back the next day!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Gluten free bread available for sandwiches and clearly marked menu. Ordered a pulled pork sandwich and the chef came out to explain that the bbq sauce had beer so gave us options to re order. Thankful they were so knowledgeable and caught that!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Lots of salads, sandwiches, and burgers. Hostess had celiac and was knowledgeable to what I could eat.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


My go to place when I’m eating downtown. The menu is marked and have gf bread that’s actually good. The staff is knowledgeable and the kitchen takes precautions while preparing

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Great restaurant with knowledgeable staff! Food is freshly prepared and delicious! Manager very attentive for gluten needs. They have gluten free bread and buns and a variety of seafood and salads etc. Good choice and worth the downtown parking!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Very friendly staff, the menu is well marked as GF and V, they have GF bread for extra $1. In the middle of beautiful downtown, quaint and casual. Kid friendly and live music (at least the Thursday night we were there). We TRULY loved it

Updated 7 years ago read full review

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