The Tiller Restaurant

Tonight we were super excited to try the Tiller. The views were gorgeous. That's about where the positives ended.

I ordered a lobster roll on a gluten free bun. When it came out the bread was so hard and stale it couldn't even be bitten into. I've been gluten free for multiple years, I know the bread is not great and hard to work with. So my husband asked the server, Marc, if this was normal, or if the bread was maybe over toasted. He said "it's just how it is" and walked away while we were still speaking.

I went to try to bite it again and realized the lobster smelled super super fishy, Like tuna out of a can. My husband tried it and hours later said he still tastes fishy lobster in his mouth. I didn't eat it. I'm pretty uncomfortable in confrontational situations, so I didn't bother to send it back. I said nothing. Ate my fries, and figured that was dinner. Marc, our server didn't return again for the entirety of the meal. We were never offered a second round of drinks. .

When Marc finally returned to see if we wanted the check, he saw I didn't eat and said "I'm going to take that off your check." We didn't ask. But we were really grateful, and said thanks and ordered dessert to go. While we were waiting for dessert the manager came over. He was snide and said "I heard the lobster wasn't to your liking?"... I was relatively apologetic and said "I know gluten free bread is hit or miss but the lobster was fishy." To which he replied, "interesting, I'll go back and taste it myself." I thought this was strange... then he returned to the table and goes "just wanted you to know, i tasted that Lobster, it was freshly chopped and DELICIOUS", I'm still unsure what his point was, but it read super unprofessional and passive aggressive, like I was being accused of lying (yep, you caught me, I was DYING to drop $150, wrestle two toddlers through dinner and not even eat. Busted.)

The place is a low end seafood buffet masquerading as a bougie restaurant. Seems like they believe the snottier they behave, the more high end they seem, which is a classic new money mistake.

Go just about anywhere else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Beautiful views. service was extremely slow. First they served us With non gf crackers - when we had told Them to make it gf many times. Luckily, the waitress, noticed right away. Again, when the Caesar salad came, it was covered in croutons - again the waitress caught the mistake. Given that the menu is marked clearly and it is a pretty expensive restaurant, overall was a disappointing experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

My daughter got pretty ill after dinner. She ordered steak, fries and crème brûlée. We told them gluten free and they seemed to understand. This restaurant and others within this hotel do not understand celiacs and cross contamination. Very sad.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

The scallops with lobster fried rice entree was so good! Beautiful restaurant!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had a fantastic dinner at The Tiller! Our waiter was very knowledgeable about their gluten free options and well versed in cross contamination questions. Enjoyed a lobster roll, truffle fries, and a cheese board - all spectacular!

- Gluten Free Dedicated Fryer! - Gluten Free Lobster Rolls (GF bun toasted in separate toaster)

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I stayed at the Cliff house for a few days and ate 4 meals at the Tiller. The chef and sous chefs take celiac seriously. They answered all my questions and the servers also asked the chef before confirming my order. I’m also vegan and was able to get vegan options. I was told the fries are celiac safe as well but I decided not to try them this time. I didn’t feel sick the entire time I was at the Cliff House and I’m usually really sensitive.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for takeout