Review of The Urban Bean Coffeehouse Cafe

Man. I was excited to try this place and had a terrible experience. Explained that I had celiacs to the guy at the register. Said I cannot have gluten because it will make me very sick. Ordered a burger with a gluten free bun. Asked about chips, he said they were GF. The rest of the group ordered and I had a hunch I needed to ask again if he had asked the kitchen to change gloves. He gave me a look and said “oh, that’s right, you need a gluten free bun don’t you”

Told him to cancel my order and that he would’ve made me very very sick. The manager came over and apologized then took over the order.

I won’t be back. Just not worth it for a celiac. They have GF options but training is clearly lacking. You will get sick here if you come enough.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average