The Works

4 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Beer, Bread/Buns, Burgers
Safety Rating
4 ratings

As rated by the community

1405 Upper James St
Hamilton, ON L9B 1K2, Canada

Most Recent Reviews


Celiac

Overall Rating

Review


Dedicated gf fryer for the French fries and gf bun available for a small charge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Had the Tragically Maple burger with gluten-free bun and it was delicious. Many tasty Gluten Free options. Has extensive allergy listing for all menu items online

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for soy-free
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Updated 4 months ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Beer
  • Bread/Buns
  • Burgers

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Soy-Free Friendly
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Dedicated fryer! Update - I should mention that in fact we never got the chance to eat here while in town. But I phoned and chatted to the manager who told me that they have a dedicated fryer and he spent quite a bit of time explaining the precautions they they take for food allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Updated 2 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


BEST FRIES IN NEWMARKET. They have a great lunch deal, $15 for a burger, side and pop. The burger was 4oz I believe, but it was the right size for a filling lunch. Their fries are bottomless, and I could not get enough of them. Crispy and salty, but still very potatoey. Our waitress let us know they’re fried in a dedicated fryer, and are cut in house. Their gluten free bun wasn’t my favourite, and fell apart a little, but $1.50 up charge wasn’t the best. They serve the pop in measuring cups, which was neat, and very fizzy. I highly recommend stopping by. The onion rings are very crispy, an extra $4 and not gluten free, but you can hear a very audible crunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for brunch
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Celiac

Overall Rating

Review


Dedicated Fryer!!!!!!!!!

The other locations don't have this, but Richmond road does! (March 2024)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Fantastic burgers, very knowledgeable and accommodating staff. Shout out to Tammy our waitress for recommending a near by Gf bakery. Great experience and food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had an amazing experience. The best burger we have ever had! Our server, Camille, was extremely friendly, knowledgeable and catered not only our daughter who has celiacs but our sonwho is type one. Would strongly recommend this place

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Dedicated fryer. Gluten free buns. Gluten free gravy. Very knowledgeable!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info