Said that they couldn't protect from cross contamination. Admitted to us that they are not celiac friendly. Only GF for lifestyle eaters. Avoid if you have celiac disease.
No
I love that they have gluten free products and they do have signs posted that they are not a gluten free environment so if you are extremely sensitive to gluten I wouldn't advise eating here. Also their staff is very friendly.
I just paid $1.70 for GF bread and they had the nerve to use a dirty knife to cut my bread! :/ This place needs better GF training.
No
Have awesome GLUTEN FREE bread! And SUBS-N-A-BOWL, Side salads and great full size salads! Try the NY Salad or the Austin Club Salads they are the best!! They will get clean cutting boards and knives if u ask so there is less contamination.
Yes
Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.
— Gluten-free items are marked on the main menu
I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Impressed with their allergy protocol. The sandwich needed more taste but can't do peppers so if we go back will have to figure that out. But felt super safe and will go back.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
It was deliciousness
— Yes, the establishment is dedicated gluten-free
— Excellent