Timbers

We are staying at Great Wolf Lodge and while at the water park I decided to order lunch. I am not celiac, but very sensitive to gluten and dairy. My first red flag was the fact that there was no allergen menu on the app, or posted at the restaurant, I had to ask someone for help and was directed to a allergy list for ingredients listed in the items being sold. Next, when ordering on the app, the only way to order food, I selected my grilled chicken sandwich and in the special instructions area: gluten-free bun. When my husband went to pickup the order, I was given a crispy chicken sandwich on a gluten free bun. There is absolutely no way to be safe here as a celiac, there are teenagers running the kitchen.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Offer gf buns for burgers, you have to order the regular burger and when you check out, write gf allergy need gf bun. Fries are in a dedicated frier. Tortilla chips are also made in a dedicated fryer and cheese sauce is gf. If you talk to the chef at the restaurants they are very knowledgeable, but I found it was hard to get information prior to coming.

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu