I used to love Tokyo Joe's, but they have really gone downhill fast. They no longer put the gluten allergy alert on the receipt and they start your order before they finish taking it, with no prior notice to the cooking staff that you need to eat gluten free. I get a dismissive "yeah, yeah" from the order taker and he finally notifies the cook. That's all in addition to the fact that their portion sizes have decreased and your vegetables are either mushy or raw, nothing in between. I used to go here once a week or more, but I'm done with this place!
No
They seem to have good allergen policies for various allergens. If you tell them you have celiac disease they will use different gloves and cutting boards.
Yes
I worked here for several years and I was recently diagnosed with Celiac. ..the food is wonderful always and they have such great gluten free options. I still chat with the owner over fb and occording to him there will be more options for the gluten free eaters very soon. They are a great company with great people and great food!
I have not had a single problem here.
Yes
We have eaten at several Tokyo Joes and found the food to be very delicious
great place. they were very patient with our questions and really do have great food they can make gluten free. rice noodles and GF teriyaki hit the spot with our 4-year-old celiac.
Ordered a bowl, specified to the team member that I was celiac and needed gluten free. Ended up incredibly sick that evening after eating. Somewhere cross contamination or the request was not adhered to. Will not be returning.
— Not at all
— Not Much/None
— Poor
Ordered online and made a request for celiac/severe gluten allergy. Had no reaction.
— Very
— Most/All
— Excellent
I worked here for a while and I would not recommend it if you have celiac. There’s a high chance of cross contamination. *Very dependent on what you order and who’s working.
— Not very
— Gluten-free items are marked on the main menu
I eat safely at Tokyo Joes all the time at several different locations. They are pretty safe since they’re trained to change gloves, knife and cutting boards for gluten free. (JIC always indicate it’s Celiac/allergy so they flag it and know to take the precautions they’re trained to)
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Many many options for a GF person, and very clearly marked on the menu. Additionally they carry GF soy sauce! It’s refreshing to be able to create so many custom options
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent